209,784+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 209,784 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

209,784 total


Most selected providers in "March, 2026"

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April 12, 2019

Truly a blessing

ASPCA insurance has evolved over the years and improved rapidly. Filing claims has become easier, ease of repayments process, and a more sensible reimbursement policy. I have been very happy with their service. After my beloved Samson passed away, they called me to give me condolences. It was very sweet to have someone reach out to comfort me. I am very happy with them and highly recommend them.

Insurer: ASPCA

By: S

Useful
Verified April 12, 2019

Making a bad situation better

My dog was viciously attacked by a neighborhood dog, suffering a severe laceration to his left neck area and puncture wounds on his left ear. He ended up requiring surgery, having a drain placed, and sutures placed. He still has quite a bit of recovery to do, and his previously active lifestyle has been hampered quite a bit. However, Figo was able to settle my claim within a few hours of it being lodged. It certainly helped to put my mind at ease that at least the financial portion of this ordeal was taken care of. Figo provides great coverage and excellent customer service. I have already recommended them to my friends and coworkers.

Insurer: Figo

By: Maya Thompson

April 12, 2019

The wait time for review and claim was very long, but overall the outcome and service was satisfactory

The wait time for this claim was very long (3 mths), but overall the outcome and service are satisfactory mainly due to the reimbursement we finally received. The Good: (Keep up the good work!!!) - We are satisfied with the "almost" 90% reimbursement from our claims, and glad to see an explanation of what was being reimbursed and why some were not reimbursed as they are not covered. The surgery, pre and post visits are all expensive and we are glad to get reimbursed for most, though not all. - We are also glad that the reimbursement of direct deposit was hassle-free as the email notifications came and then followed by the reimbursement claim. Good job on that! -The clarity of these explanations as stated on the online account after this claim (what are reimbursed, what are not), are important as we can check against the policy as well. Glad to see the explanations. - Although the long wait of 3 months, we are grateful for the one paper notification informing us that "more time is needed for the review" which was a snail mail (letter) to let us know. That helps us to know you are working hard at reviewing our claim although it would be good to have this more frequently within the online account. - We also called once, and over the phone, the specialist answering our question for an update was very friendly and polite. This is commendable! The Bad: Room for Improvement for Nationwide Pet Insurance: - The time waiting for the claim was very long (start to finish was around 3 months!). Suggestion: To help your customers furnish the information needed, it would be helpful to let us know from the 1st time of claim that you would need the "all vets' notes as well" so that we do not spend the time waiting for a whole month, only to be told you needed more vets' notes. Therefore, it'd be win-win situation for both parties to know EXACTLY what documents you need from the start of the Claim process, and so, it'd be appreciated to let us know earlier exactly what kind of vet's office visit notes you might need so we can furnish them as soon as possible. - Not much update online in the account; sometimes we all just need to know we are not "forgotten." Suggestion: To help ease the wait time, it would be helpful to provide an update online as well, that you are working on our case (for example, even a single sentence stating "We are still working on the review of your claim. Date ______" would be helpful as we do keep track on the Nationwide website. For a 3-month wait, we need more than one update letting us know you guys are working on it; that would be most helpful to any pet parent waiting to hear back from you. Having a pet who is sick or needs surgery is a very stressful moment for any pet parent. He is like a child to us, and we value his life. When we rescued him, we wanted to give him a good home and we try our best in every way. However, sometimes vet medical bills can be overwhelming to any family, and so, it would be good to have a way to steamline the claim process in the future so we don't wait for so long. Overall, we are satisfied with this round of claims, and I hope Nationwide Pet Insurance continue to do a good job to provide us the confidence we need in times of need like this time. Thank you so much! Joe P.

Insurer: Nationwide

By: Joe

Useful
April 12, 2019

I can trust the Nationwide will always honor their word

I know that I give my pets the best of care with Nationwide's honest and responsible coverage. It is only a natural to buy a Nationwide policy when you bring a new pet home. The two are a beautiful marriage and make pet care an even greater pleasure.

Insurer: Nationwide

By: Jane

Useful
Verified April 12, 2019

Easy to file claims and quick reimbursements

My dog came down with an illness and I have had no trouble getting reimbursed for claims after paying the deductible. Claims are easy to submit online, too. I'm very happy that I signed up for ASPCA Pet Health Insurance before my dog needed it. It eases my mind to know that I won't have to pay full price for vet fees.

Insurer: ASPCA

By: R. Lee.

Verified April 12, 2019

Veterinarian recommmended it

My veterinarian recommended ASPCA pet insurance when I had gotten my Rottweiler puppy due to Rottweilers health issues. I ended up getting it and not to long after, my dog was diagnosed with food allergies. They covered all testing as well as her special prescription food she will possibly need for the rest of her life! She’s had some ear issues as well and they fully covered everything with no issues! It takes acouple weeks to be reimbursed but I’ve never had any issues with them! I’m thankful I had gotten it!

Insurer: ASPCA

By: Courtney

April 12, 2019

Thank you

Thank you for all you do!

Insurer: AKC

By: Dan

Useful
April 12, 2019

Your representative was extremely helpful

Your representative was extremely helpful regarding my questions about submitting claims that were unresolved or overdue. He reviewed my claim history and encouraged me to submit claims that were past due, and made certain that I had the appropriate forms.

Insurer: AKC

By: Janice

Useful
April 12, 2019

Very pleased

Great customer service

Insurer: PetPartners

By: Jacob

Useful
April 12, 2019

You responded in a timely manner

You responded in a timely manner. My expect check went towards my deductible. I totally understand and am in agreement.

Insurer: Pets Best

By: Lisa

Useful

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