209,630+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,630 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great customer focus
Pets Best sets the standard for customer focus. I had a "alternative" insurer prior to Pets Best and what a mistake it was. There is absolutely no comparison. I have already referred Pets Best to my neighbors and have recently registered by 2nd pet with them.
Insurer: Pets Best
By: Kevin
I love Pets Best
I love Pet Best. They are always prompt and professional. Apparently, they were busy with many claims so they sent me an email letting me know they were not ignoring me, but were just inundated. I still got my claim processed in record time! They are awesome!!
Insurer: Pets Best
By: Maria
Very Pleased with the way you handled my call
Very pleased with the way you handled my call. The rep. immediately saw a problem with us duplicating one of our dogs and she fixed it. I appreciate such great customer service. Mary
Insurer: AKC
By: Mary
Every time I have called the service is good
Every time I have called with questions the team members have been very knowledgeable and polite. Because of this I chose the AKC pet insurance. I don't feel like a number. Keep up the great work!! I recommend AKC pet insurance every time I'm asked about pet insurance!
Insurer: AKC
By: Erika
You guys ROCK!
Great customer service. Clear and well explained answers no matter how many questions I had. Communication/quick responses - fantastic! Good feeling to know I have back up help and can care for my dog whenever she needs it. No hesitating due to cost, etc. We thank you!
Insurer: Embrace
By: Margaret
Excellent CS - very easy to submit claims and great follow through!
I have had many different pet insurances over the years. Nationwide is the easiest and quickest claim service I have ever used Thank you Nationwide. Love the online service.
Insurer: Nationwide
By: Tracy
Great Customer Service
Good customer service but processing of claims takes far too long.
Insurer: Nationwide
By: Mark
Pre-existing Condition?
I own a policy for roughly $800.00 annually with a $500.00 deductible. My dog has been suffering from a yeast infection in her ear since mid December 2018, have rolled up costs in excess of $1,200.00. Trupanion has only applied $21.60 to my deductible (for another issue) but noted this ear infection was a pre-existing condition - my Vet has a record of treating an ear infection in 2013, which is when I purchased the policy. So let me get this straight, she was treated for an ear infection once so any ear infection or any other condition she had prior to me purchasing the policy is considered pre-existing and not covered? They cash my check every month without fail and I'm sure there's fine print on all of this but why wouldn't they contact me when reviewing my pets records to inform me in advance so I can decide if this is really the company I want to work with. This is disgusting and I won't be recommending Trupanion to my friends or enemies.
Insurer: Trupanion Canada
By: Greg
Best Pet Insurance Ever!
Having been a dog owner/lover for 25+ years, I can say without reservation that Healthy Paws has been the BEST pet insurance company we have ever dealt with! Our previously healthy 2 year old rescue suffered from liver damage likely due to a NSAID medication prescribed by our vet. After a brief hospitalization and liver biopsy - we finally have a treatment plan for our baby Jack. Healthy Paws were with us at each step and reimbursed us within two weeks of the original diagnosis. It was fast and easy. They even emailed to check on our boy. (Thanks Tim). Highly Highly Recommend!!
Insurer: Healthy Paws
By: Sharon