A surprise awaited me at check out.
I would have rated it higher, but didn't like having to pay double what I thought it was going to be for a one time sign up fee that was added.
- INSURER:
Trupanion
- POSTED: 12/08/2021
- BY:
- BREED: Poodle-Standard
- AGE OF PET: 7 - 10
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I’ve been using Trupanion over 10 years.
I’ve been using Trupanion over 10 years. I’ve never had any problems with them. When I spoke to Carmen yesterday she was so knowledgeable, helpful and compassionate.
- INSURER:
Trupanion
- POSTED: 12/08/2021
- BY:
- BREED: Golden Retriever
- AGE OF PET: Over 11 years
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I’ve been very satisfied with Trupanion’s efficiency sine the beginning.
I’ve been very satisfied with Trupanion’s efficiency sine the beginning. Thanks.
- INSURER:
Trupanion
- POSTED: 12/08/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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I’ve been with Trupanion for over 7 years.
I’ve been with Trupanion for over 7 years. Our little Barley has had some unfortunate, expensive issues, but Trupanion has never let us down. Emily was so wonderful in helping me submit invoices for payment. I was so frustrated and could not think straight because I was so worried about Barley. She was very calming and understanding when I really needed it and I really appreciate her help.
- INSURER:
Trupanion
- POSTED: 12/08/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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Excellent customer service and response time .
Excellent customer service and response time .
- INSURER:
Trupanion
- POSTED: 12/08/2021
- BY:
- BREED: Poodle
- AGE OF PET: 7 - 10
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Your reps are always really helpful and I have already recommended Trupanion to many pet owners.
Your reps are always really helpful and I have already recommended Trupanion to many pet owners.
- INSURER:
Trupanion
- POSTED: 12/08/2021
- BY:
- BREED: American Shorthair
- AGE OF PET: Over 11 years
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excellent customer service all my questions were answered by someone who cared about my pet
excellent customer service, all my questions were answered by someone who cared about my pet
- INSURER:
Trupanion
- POSTED: 12/08/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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They processed my last claim incorrectly started a new claim and therefore restarted my deductible for same issue and are making it very difficult to get an appeal through even though the vets office called and the invoice clearly shows it’s a problem
They processed my last claim incorrectly, started a new claim and therefore restarted my deductible for same issue and are making it very difficult to get an appeal through even though the vets office called and the invoice clearly shows it’s an ongoing problem. Seems like they do their best to avoid meeting my deductible.
- INSURER:
Trupanion
- POSTED: 12/08/2021
- BY:
- BREED: Cockapoo
- AGE OF PET: Over 11 years
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It is so easy to submit a claim and it is processed so quickly and i love that you get notifications along the way !
It is so easy to submit a claim and it is processed so quickly and i love that you get notifications along the way !
- INSURER:
Trupanion
- POSTED: 12/08/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Conversation solved my problem and was easy to talk to.
Conversation solved my problem and was easy to talk to.
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