217,576+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,576 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I was on hold for 16 minutes listening…
I was on hold for 16 minutes listening to music before my call was answered. When the call was answered and I complained about the long wait, the employee didn't offer a simple "sorry for your wait". I'm considering a different insurance plan.
Insurer: Embrace
By: Donald
Buyer’s beware
Buyer’s beware. I bought and paid for a pet policy with great benefits when my dog was 2 yo. I wanted to have this coverage for his care when he got older and would need it. But. when my dog turned 7, Healthy Paws REDUCED the benefits that I bought and paid for just when I needed the benefits the most. Never again, I’ll save up on my own. It’s a rip off. Policy changes should be made for their new customers, not to those who have already purchased and paid for a policy.
Insurer: Healthy Paws
By: Susan
Terrible service
Terrible service; terrible company. I am an RVT and had my partner sign up for pet insurance in case of emergencies or in case I swapped professions down the road. We looked into fetch because it seemed to have good coverage and good reviews. We had submitted OVER A MONTH AGO an estimate for our emergency dental of our 9 month old kitten to have assistance covering the cost. We were DENIED because of "pre-existing conditions" such as - anesthetic monitoring and isoflorane. Tell me how this is a pre-existing condition? Emergency surgery to have a tooth removed before even a year old because of a malocclusion forming and changing the development of his teeth isn't a pre-existing condition. We are incredibly disappointed and will be swapping insurance companies immediately. Little to no explanation of why it was taking so long to review our records and invoice and then denied for not a valid reason. These invoices and records are supposed to be reviewed by a certified technician. Any RVT can see that this was not a "pre-existing condition" from the records. 0/5 stars fetch.
Insurer: Fetch Canada
By: Tarryn Belfry
So easy to deal with
Amanda was very pleasant and was so quick and efficient with providing a quote. Quote provided will provide me with great peace of mind and was very reasonable.
Insurer: Fetch Canada
By: Kathy Pereira
Thorough with ease
My options were clearly explained and the online application process was seamless and could not have been easier.
Insurer: Nationwide
By: Darin H
It was a very easy process!
It was a very easy process!
Insurer: Nationwide
By: Sarah Tattersall
Great experience
Good service and easy claim
Insurer: Furkin
By: Shimei Zhao
The courtesy and professionalism is…
The courtesy and professionalism is outstanding. Also the prompt payments on invoices makes Pumpkin the best insurance company, of any type, I have ever used. I have recommended Pumpkin to more than a dozen neighbors and pet owners in the last month.
Insurer: Pumpkin
By: Salimah Jones
Spot Pet insurance is so easy to use
Spot Pet insurance is so easy to use. I had to file a claim and the process was step by step. Fast too!!!
Insurer: Spot
By: Ivy
Great Insurance
I am glad I made the wise decision to buy insurance through Embrace. I have been with them since 2019, and they always process claims efficiently. I also love that they have wellness coverage, covering annual visits for shots and preventative medications. __Stacey Fisher
Insurer: Embrace
By: Stacey