216,375+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,375 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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MetLife Pet Insurance is Outstanding
MetLife Pet insurance has been outstanding! Dog owner for 30 years, this is the first time having pet insurance and will never do without again! MetLife has a user friendly website and an app as well. Easy to submit claims and a quick turnaround for payment reimbursement . We would highly recommend MetLife as I do already to several group pages I’m in for our dogs breed.
Insurer: MetLife
By: Kelly & Joe Guarino
It's easy to submit a claim to app
It's easy to submit a claim to app. I get up to date notifications on status. I appreciate the first question is my pet ok. It makes me feel cared for.
Insurer: MetLife
By: Lisa
Best pet insurance company
Best pet insurance company, I am kind of blown away.
Insurer: Embrace
By: Jenny B
i called 3 times today and each and…
i called 3 times today and each and every support person was: helpful... Kind... Patient,,, & Understanding.... it was my first time submitting a claim like this and a great experience thanks soooo much
Insurer: Fetch
By: Jill Gaston
costs were covered within days
costs were covered within days
Insurer: Healthy Paws
By: erica torelli
I enjoyed the whole process
I enjoyed the whole process
Insurer: Pumpkin
By: Nedda
Denied claim was re-evaluated and paid
I submitted a claim that clearly stated the reason was Ear infection. Someone decided it was Environmental Allergy and denied it. I chatted online and he said send SOAP notes, which I did. Denied again and, per phone call, now they say it was denied due to a Preexisting condition. I've had insurance with them for more than a year. Are they saying she's had an ear infection that long? Really? Now I have to jump through hoops to appeal?? Unbelievable!! UPDATE: With the assistance of a very nice Customer Experience Rep, we were able to resolve this situation and the claim was paid.
Insurer: MetLife
By: Unhappy Customer
Easy claim submission and rapid payments
Easy claim submission and rapid payments
Insurer: MetLife
By: Erick R
Frustrating process to receive claims
Frustrating process to receive claims. They have yet to refund my claims and it's been over 4 months.
Insurer: Embrace
By: Kim Kim
Much better than the main competitor in…
Much better than the main competitor in my experience. Very easy to submit a claim. Felt that they treated us more fairly than I saw with their largest competitor (starts with an F).
Insurer: Embrace
By: Nick C.