216,375+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,375 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Always timely with payouts.
Always timely with payouts.
Insurer: MetLife
By: Sue
You get answers quickly
My questions are always answered and representatives are always very polite and informative
Insurer: Embrace
By: Debbie West
Met Life for Cats is total ripoff
I got the accident and injury for all 3 of my cats. You have to fill out the claims yourself with tons of paperwork from the vets. My cat had horrible gums and broken teeth which were never made aware of until I went to the new vet. They are great, put in a claim for 10 teeth being pulled and infected and inflamed gums, claim was denied under pre-existing. $1,900 claim denied. Cancelling today
Embrace is a total scam
Embrace is a total scam. You are better off saving the premium money for when your pet needs to see a vet. Despite having received my vet records for the 12 month pre-policy Embrace is still withholding reimbursement for an emergency vet visit due to an insect bite 6 months ago. They are now requesting vet records from 4 years ago so they can keep hunting to try to find that pre-existing condition to get them out of reimbursing me. Beware.
Insurer: Embrace
By: Melissa Mowder
First claim
Submitted my first claim with this insurance company and found it to be extremely easy to navigate the system, and the payment was received in a very reasonable timeframe. Could not be happier
They don't pay! Worst pet insurance ever!
I have been paying monthly for pet insurance and every time I turn in a vet bill, they argue and don't reimburse as they're supposed to. I'm so upset right now because they have been taking my money every month, but they do not reimburse you! My vet has repeatedly sent them everything they needed, and even talked to them on the phone (8 times). They just kept finding every excuse to not pay. I do not recommend them! There's much better pet insurance out there. Met pet insurance, is a joke!! They owe me over $1,600.00.
Insurer: MetLife
By: Traci Laird
Claims are processed fairly quickly
Claims are processed fairly quickly
Insurer: MetLife
By: Debbie
I got a quick response, but no information.
I got a quick response, but it didn't answer my question. I've asked again twice, but to no avail. ☹️
Insurer: Embrace
By: Kathy Wilson
The App is easy to use and allows me to…
The App is easy to use and allows me to submit claims and upload documents without a problem. Communications have always been pleasant, professional and caring. I rest easy knowing my pet’s policy is with MetLife.
Insurer: MetLife
By: Kathy Smolenski
Satisfied Customer
The entire process was easy. My claims were handled quickly and satisfactorily. I was updated regarding the process & timeline. I was reimbursed quickly and for the amounts I was hoping to receive.
Insurer: Fetch
By: Janelle