216,303+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,303 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Customer service is excellent
The staff in customer service are excellent and caring. Only reason didn’t give 5 stars is because my monthly premium increased over $100 in a single year. My dog’s insurance is now more expensive than my own. But I will obviously pay for it because he’s worth it. But just feels like insurance companies know this and will take more than they need from pet parents.
Insurer: MetLife
By: customer
Hassle-free claims process
So far they’ve always paid claims according to the terms of the policy with no extra push back or appeals required.
Insurer: MetLife
By: Kate
Company reviews and pays claims in a…
Company reviews and pays claims in a short, timely manner. Very easy to work with.
Insurer: MetLife
By: Audrey
It was easy to submit our claim for…
It was easy to submit our claim for immunization and fecal check as well as preventative flea/tick meds. The payment of the claim was in our bank before our charge account was due!
Insurer: MetLife
By: mary cook
THE BEST PET INSURANCE!!
This is my first year with MetLife Pet Insurance and I am thoroughly impressed with their response time, speed of claim review and prompt reimbursement. The repayment appears in my Bank account in 5 business days or less.
Insurer: MetLife
By: Rob Mauzy
Easy to Navigate
Once I got the hang of how to upload my receipts with all the proper info, the process with MetLife was a breeze!
Insurer: MetLife
By: Jane Valencia
I have my three cats insured with…
I have my three cats insured with MetLife and so far I have only positive feedback for the Company. It is easy to put in claims, if necessary and MetLife is responding to all matters with explanations. Also, it is nice to have professional friendly staff during a phone-call.
Insurer: MetLife
By: MARTINA FRANKS
Easy and simple process
Easy to file the claims on line, clear understanding of what is covered and what is not, and quick and easy reimbursements.
Insurer: MetLife
By: Margaret B
Great Customer Service
It is easy to submit a claim to MetLife Pet. Customer Service reps are always friendly and helpful when needed. For the most part claims are quickly reviewed and communication regarding claims is excellent.
Insurer: MetLife
By: Vicki
Great from start to finish!
Submitting a claim is extremely easy and receiving our covered service payment quickly!
Insurer: MetLife
By: Pat Perotta