207,763+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,763 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Quick response to my pets needs.
Quick response to my pets needs.
Insurer: MetLife
By: Beverly Ballinger
It was great seeing all the great deals
It was great seeing all the great deals
Insurer: MetLife
By: Ernest Stokes
Great communication
Great communication, very easy to use. The SOAP note updates are slightly a pain, but still an easy system to operate.
Insurer: MetLife
By: customer
Claims are processed quickly
Claims are processed quickly. No hassle.
Insurer: Pumpkin
By: Andy
Had spot Ins for a year and just…
Had spot Ins for a year and just recently started using it for my dog. Submitted my claim, the process was simple , easy and the reimbursement process was fast
Insurer: Spot
By: Maribel G
My claim was completed over a month…
My claim was completed over a month ago. It has been explained to me that the check for reimbursement was mailed on February 4th. Today is the 23rd. Check was sent from New York and I live in Maine. I’m still getting the same run around and no check has arrived. I’m extremely displeased!!
Insurer: Spot
By: Shari Hanover
Beware!
Unless you are insuring a puppy with absolutely no health issues, Figo will deny every claim by stating there is a pre existing condition. I had a rescue dog that I did not know any of her health history. She had a little arthritis, controlled with Carprofen. I learned of a small heart murmur on her first vet visit, she was fine for a year, suddenly developed congestive heart failure, had an emergency vet visit that cost several thousands of dollars. Figo somehow found her old records from the rescue organization that I had never seen and denied every single vet appointment and the emergency vet bill stating all were pre existing conditions. When I called them from the emergency vet they said they would cover 70%. I spent $50 a month for a premium that was completely useless. This company is a scam. Be very careful.