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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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I will score you with a 10
I will score you with a 10, but the time that Metlife take to process the claim is too long, and I had times that the App was not working well and I had to submit the claim via email which is worst.
Insurer: MetLife
By: Rossanna Morales
Good app
Good app, easy to use. GREAT customer service.
Insurer: MetLife
By: customer
The Good and the Bad
Processing a claim is quick and easy! I am so disappointed that the premium went up more than $10 in one year. At this rate, I might be better off by putting the $77p/mo away. I am also considering shopping around for a better deal when renewal time comes around. What can MetLife do to keep a loyal customer?
Insurer: MetLife
By: Linda Kostenko
Very fast response and reimbursement…
Very fast response and reimbursement mail. Thank you.
Insurer: Spot
By: Grace Huang
The deductable
Hello, I have paid $900 to my Veterinarian. ASPCA won't honor my deductible. They said I did not satisfy my deductible which I have. I am waiting for some correspondence from them. I have not heard from them yet. It has been weeks. This is a lot of money we are talking about here!! I am expecting $400 plus back please.
Insurer: ASPCA
By: Susie McClellan
Highly recommend Healthy Paws
Healthy Paws makes it possible to not worry about getting the best possible treatment for your furry ones. We’ve had numerous dogs insured through them over the years. The coverage that they have provided us has been outstanding through cancer treatments to surgeries. Our last vet bill that they covered was 16,800. I don’t like to give reviews. In this case I’m more than happy to! Thank you Healthy Paws for the peace of mind that you provide us!
Insurer: Healthy Paws
By: Pete Janovicz
preapproval for a vet emergency bill…
preapproval for a vet emergency bill was very prompt
Insurer: Trupanion
By: Irene
Save your hard earned monies
Save your hard earned monies. Place the expensive monthly premiums you would have paid to HP into an account on your own for your pet’s future healthcare needs/expenses. Disappointed that I paid six years of premiums(never submitted a claim) and finally had to cancel HP because they wanted to double my pet’s premium. When your pet ages, HP will not care that you’ll no longer be able to afford their pricey premiums.
Insurer: Healthy Paws
By: Lisa