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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Easy claims process
Claims are paid quickly as long as all the paper required is submitted
Insurer: Pets Best
By: Michelle
Very Satisfied Policy Holder!
I was a naysayer about pet insurance after my experience with pet insurance about 20 years ago. A little over a year ago, after being prompted by my daughter, who is a vet tech, I did some research to find a company that offered policies for my dogs that I thought were worth the cost. I decided that Healthy Paws Pet Insurance was a reputable company that offered policies that I thought were worth the investment. I hoped to never need to file a claim but my English setter, Lola, ended up at a major university's veterinary hospital ER a couple weeks ago. The good news is that Lola is now fine. The bad news is that her treatments in the ER and her hospitalization cost thousands of dollars. The other good news is that after filling a claim, which was easy to do, I received a check for a significant portion of the costs within a week. I am very pleased with my Healthy Paws policy and highly recommend them.
Insurer: Healthy Paws
By: Mark S
PETSBEST IS THE GREATEST
PetsBest is such a good insurance. The customer service that they give is outstanding. The online system is easy to use and to understand and the response time is great. Not only that, they keep you informed up until your payment has been put into your bank. The best insurance I have ever come along for my pups!!
Great customer service and easy to submit claims
Everyone has been helpful and friendly. The app is user friendly and easy to submit claims.
Insurer: MetLife
By: NeverUseGrubhub
Spot Pet Insurance is Great! Thanks
Spot is informative and consistent when a claim is filed. The process is easy and follows the policy for the dog. I appreciate being able to understand how you help us. Thanks for being there for us!
Insurer: Spot
By: Rochelle T, Happy customer
Enrollment was easy except loading a…
Enrollment was easy except loading a reimbursement account. I wasn’t able to add the account so defaulted to paper check.
Insurer: Fetch
By: Robin
The customer service representative I…
The customer service representative I talked to was easy to understand, friendly and knowledgeable.
Insurer: Nationwide
By: customer
Submitting claims is easy
Submitting claims is easy. Quick processing time.
Insurer: MetLife
By: Ilene Morrison
I’ve had a good experience with met…
I’ve had a good experience with met life and have recommended them to all my friends.
Insurer: MetLife
By: Lita Young
Been with them for 10 years
Been with them for 10 years. They pay right away. Always there to address any and all concerns.
Insurer: Trupanion
By: Kelly Harris