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Pet parents across the U.S. and Canada have left over 208,919 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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They don’t care about your pet like they claim.
My dog hit his 30 day waiting and we filed a claim and they rejected because they claim he was still in his waiting period. Oh did they mention in the disclaimer or waiting period section that it’s based on the time of enrollment or approval nope not listed that way. List as 30 day illness waiting period. Our puppy yes puppy needs more medical test and possible surgery and they are now labeling our puppy with a preexisting condition. I would never recommend this company to anyone.
Insurer: Trupanion
By: Jason
Overall excellent service
Excellent service
Insurer: Nationwide
By: Michele
Worth the $
90% reimbursement after meeting the $250 deductible for the year is great! No hassle when it comes to making claims.
Insurer: ASPCA
By: Ray Worlitz
Great company, easy claims, adjustable plans
I was a little worried at first since Figo is newer to the pet insurance market but trusted the numerous positive reviews and I’m glad I did! I love that you can adjust the rates, coverage, and deductible to your needs. Within a month of opening our policy, my dog developed a leg injury. Then a few months later, she developed a mast cell tumor. Then a split nail with an infection. Figo claim filing is so incredibly easy via their app. Customer service is great! All of my claims have been covered and processed quickly. Longest claim took one week. Most have been 2-3 days. Quickest was 1 day. No hassle, automatic fund transfer if selected. They’ve covered everything we signed up- platelet rich injections, laser tendon treatments, surgery, meds. They’ve covered thousands of dollars of claims without hassle. The only hiccup (and not unforeseen) was the initial leg injury and showing it didn’t pre-exist. But that was our very first claim and once we got all the records turned in, things have been easy breezy. We are so incredibly pleased and thank God we got Figo insurance when we did!!! Otherwise we would have been making very tough decisions because Reese’s vet bills accumulated were over $4000.
Insurer: Figo
By: Marney
I got Trupanion for our kitten's
I got Trupanion for our kitten's as soon as we rescued them and selected the $1000 deductable to lower the monthly rate. Our one kitten started having cluster seizures at 8 months old all of a sudden. We had to rush him to a special emergency vet in Toronto that had a neurologist. He was kept in ICU for 2 days and had an MRI and Spinal tap. Unfortunately the diagnosis was not good and he crossed over the rainbow bridge. Trupanion covered all they said they would (90% after deductable, not including tax and consultation fees). I received a condolences email and the cheque in the mail the next week. If I didn't have Trupanion I'm not sure I could have even tried to save my baby and would have had to live with that guilt. You never expect anything to happen to a kitten or young cat, but you never know. I wish I was only lucky enough to give my monthly payment for years and years and never had to use the insurance. That's what insurance is for, just in case. Thank you Trupanion for your kindness, your sympathy and for living up to what your company claims.
Insurer: Trupanion Canada
By: Heidi Porter
Excellent pet insurance and speedy claim processing.
Very pleased with the pet insurance I have on our 8 yr old Lab. Our claim was handled quickly and fairly. Very impressed with the company and the professional staff.
Insurer: Nationwide
By: P
The best pet insurance
You could be a little faster with the claims payments but otherwise I have no complaints
Insurer: Nationwide
By: Risa
I'm new to Prudent!
I am happy to have the financial support of Prudent for my Charlie ?? Sharon was very involved in making sure I was fully satisfied with the necessary information to help me make the best possible choice for my little son Charlie and me! ????????
Insurer: Prudent Pet
By: Care4Charlie
Prices were the best
Prices were the best. I checked so many companies out. I have 2 pets
Insurer: Prudent Pet
By: Olympia
We have received excellent care and prompt service
We have received excellent care and prompt service at a very stressful time with our two year old dog, Pippin. Thank you Trupanion team!
Insurer: Trupanion Canada
By: Gail