217,670+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,670 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Satified
Met life has covered all my claims without incident. Submitting is easy and customer service is helpful. Payment is quick
Insurer: MetLife
By: Customer
Healthy Paws has been great
Healthy Paws has been great. I have not had a chance to use the insurance since both my pets have been healthy. Recently my one dog was diagnosed with Cushings disease and we have had and continue to have many vet visits. Healthy Paws has covered 90% of the cost and its has been a seamless process. The claims are easy to file and they are prompt with the reimbursements. I highly recommend them.
Insurer: Healthy Paws
By: Maria Marino
Fast, reliable service always at MetPet!
Fast, reliable service!
Insurer: MetLife
By: customer
Quick to approve claims and friendly…
Quick to approve claims and friendly agents to work with
Insurer: MetLife
By: customer
easy and timely reimbursement
easy and timely reimbursement
Insurer: MetLife
By: Philip Smithka
Great Pet insurance
Great Pet insurance. A bit confusing to submit claim forms. All in all great coverage.
Insurer: MetLife
By: Rocky
Very easy to use the app
It is very easy to submit claims and receive payment.
Insurer: MetLife
By: customer
Very intuitive enrollment process
Extremely flexible options to keep my pup safe and protected.
Insurer: MetLife
By: Morgan Swain
Very Disappointing Experience — Avoid
I purchased Lemonade Pet Insurance for peace of mind and support in case my cat ever needed urgent care. Unfortunately, when my cat, Mercy, recently developed an upper respiratory infection (URI), my claim was denied. Lemonade classified the condition as pre-existing because Mercy had similar symptoms about 10 months ago. Even though upper respiratory infections in cats are typically acute, not chronic, and can occur multiple times in their lifetime (similar to the flu in humans), Lemonade decided that any recurrence within 12 months is not covered. They denied coverage for this common, treatable condition by labeling it “pre-existing.” Their reasoning? Mercy had a URI more than ten months before the policy start date, and they require a full 12 months without any symptoms to consider a condition “cured.” This interpretation makes routine illnesses practically uninsurable. By their logic, if a cat gets a cold once, they can refuse coverage for any similar illness unless 12 months pass with zero related symptoms. That is simply not realistic for pets — and they know it. When I requested clarification, I received generic policy language instead of genuine review or support. The policy clearly prioritizes the company’s benefit over the animal’s wellbeing and the paying customer. I will not be renewing and do not recommend Lemonade Pet Insurance. Be cautious — their definition of “pre-existing condition” is extremely broad and can easily be used to deny legitimate claims for common, unrelated illnesses. Pets deserve better, and so do responsible pet owners.
Insurer: Lemonade
By: Anna
Honestly couldn't be better
This company is the easiest to file claims and the fastest response time EVER. Honestly, it couldn't get any better.
Insurer: MetLife
By: Cynthia Turner