208,806+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 208,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

208,806 total


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Verified June 10, 2019

ASPCA Pet Health Insurance has been…

ASPCA Pet Health Insurance has been there for me and my dog in every capacity since I signed with them. Their website is VERY user friendly and whenever I needed help, I was never on hold for more than a minute. After my very first claim, once they had access to my dog's medical history, the claims get processed super fast. They are true to their word if your pet has been symptom/treatment free for 6 months, they do not considerate it pre-existing! I have been with 3 other pet insurance companies in the past 12 years so I can say with confidence that ASPCA Pet Health Insurance is top notch. I can only say good things about this company.

Insurer: ASPCA

By: Elizabeth D'Angelo

June 10, 2019

Quick and Easy Reimbursement and easy to claim.

Quick and Easy Reimbursement and easy to claim.

Insurer: Nationwide

By: Lou

Useful
June 10, 2019

Great Coverage, Horrible Customer Service

Sales dept, coverage levels and premiums are great, but they are seriously lacking in every other area. They take forever to do anything, including processing and review of your application for coverage approval. You aren’t told up front about this delay. Claims will get kicked back/denied for any tiny thing discrepancy or perceived missing piece of medical record (no, they don’t proactively contact your vet for medical record info or details like other insurances do). And I’ve had to review every claim they’ve paid, to make sure they didn’t ‘overlook’ line items (this has happened). As the customer, I’m definitely doing more work than I’ve ever done in 11 years of filing per insurance claims for other pets at their competitor (I still have an animal who is covered with said company). If you ever call customer service about a delay or any other concern, they seem to read you the scripted lines to placate, stonewall, beat around the bush, blow smoke and even lie to you. They expect you to accept whatever they say and thank them for wasting your time. Somewhere along the line, they forgot the insureds are paying customers who contribute to their salary. They act as though they’re doing you a favor, so you should just deal. If I refer someone to nationwide/vpi, I definitely let them know the upside and downside upfront.

Insurer: Nationwide

By: Suzanne

Useful
June 10, 2019

ASPCA pet insurance is A1 in my book!

ASPCA pet insurance has always had a friendly and helpful customer service. Summitting a claim with the phone app is so easy! I can take a sick pet to the vet knowing I will be able to give my dogs the help and meds they need. ASCPA paid for my pets trip to A&M when she was so sick. I always tell my friends Pet Insurance is something they need.

Insurer: ASPCA

By: janet

Useful
Verified June 10, 2019

AKC Pet Insurance is the BEST !!!!

AKC Pet Insurance is extremely affordable and their process is fast and without any complications. I would really endorse their plans for any pet owner.

Insurer: AKC

By: Linda & Robert

June 10, 2019

Great service

I am always satisfied with every aspect of Nstionwife. I would not own a pet without them.

Insurer: Nationwide

By: Carol

Useful
June 10, 2019

Difficulty with Claims

It sounds silly that I'm recommending this company to other pet owners, but I'm not even sure who else offers a program like this. I find the claim process incredibly tedious. I tried downloading VitusVet but can't use it because my veterinarian isn't on their list. I was unable to file claims via the desktop website because it won't let me select my pet from the drop-down (it's just blank and says "No pets listed." I have to file claims by printing out a form, filling it out, then scanning it and emailing it back to Nationwide. I signed up for electronic reimbursement, but this is just Chase Payments which isn't necessarily convenient. You are notified via email that there is money available, and you have a few days to "retrieve" your money before it disappears into the ether. I'm on top of my email, but it's just so inconvenient that this couldn't directly ACH into your account. I signed up for electronic reimbursement, I feel like that should serve as acknowledgement that I want the money deposited into a specific account, rather than having to retrieve it like Venmo. Given my challenges, I should probably answer my own question above and try to find another company that offers this for next year's services.

Insurer: Nationwide

By: Sahana

Useful
June 10, 2019

Thanks for the email asking me if my dog is feeling better after I sent a claim for her euthanasia!

How heartless are you?? I am waiting for reimbursement of claims in the thousands of dollars for 6 months now after trying to save my dog’s life. I have sent every record from her vet and I get an email after my pup lost her fight last week that says “We hope Molly is feeling better after seeing the vet recently. We're glad we could help out with the cost of the visit! All of us here at Nationwide® are rooting for Molly—because we think every pet deserves the best care possible.” What’s going on there? Are you even bothering to look at my claims that you have not paid since December? It’s June and this is heartbreaking. YOU ARE HEARTLESS

Insurer: Nationwide

By: Jennifer

Useful
June 10, 2019

Helping take care of Pepper

Pepper just got her yearly check up and all her shots. She checked out as super healthy and at a good weight. Nationwide helps us keep her that way and we love it.

Insurer: Nationwide

By: Edmond

Useful
June 10, 2019

good experiences so far

claims sent directly from my veterinarian avoids me unnecessary paperwork. Prompt reviews from the insurance company which agreed to cover my older (but healthy) pet.

Insurer: Nationwide

By: michele

Useful

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