217,651+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,651 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy enrollment process.
Easy enrollment process.
Insurer: MetLife
By: Erica Woodson
I had a very time sensitive requirement…
I had a very time sensitive requirement that needed to be changed on my insurance policy. I had been on hold when I called in for over 40 minutes. I hung up and called back as a potential new client looking for a quote and the gentleman who answered the phone immediately helped me resolve all my issues. He guided me through step-by-step and I was very satisfied
Insurer: Sonnet
By: Lillian Turakovic
It is impossible to cancel your…
It is impossible to cancel your insurance! I spent an hour on the phone trying to cancel and I still can't contact anyone.
Insurer: Sonnet
By: Jesse David
Downgrading policies - BOOO
While I expect premiums to increase as our pets age, I did NOT expect HP to unilaterally change the fundamentals of our policy. When our pets were young, we chose 90% coverage w/ $100 deductible - which was a great decision in retrospect as some of our pets have developed chronic conditions that HP has historically paid without issue. Our annual renewal just came in however, and HP have unilaterally decided to change our coverage to 70% w/ $500 deductible, stating they no longer offer the previous coverage - despite the statement on their page "Coverage with your Healthy Paws plan is continuous unless canceled. The Healthy Paws plan will not drop your pet or decrease coverage due to age or claims". Now that we have pre-existing conditions, changing providers is not a realistic option - so we're stuck with however HP decides to downgrade their coverage. I'd highly recommend looking elsewhere!
Insurer: Healthy Paws
By: KarmIT
I received the reimbursement that I…
I received the reimbursement that I expected. I just forwarded the invoices on to MetLife and they took care of me within a week or so.
Insurer: MetLife
By: Chris R
General opinion about the service
I'm having a really good experience every time I use the insurance for my dogs. Specially with one.
Insurer: MetLife
By: Cynthia
Metlife was fast and they are…
Metlife was fast and they are affordable.
Insurer: MetLife
By: customer
Ever since going with sonnet I havent…
Ever since going with sonnet I havent had any problems or issues with getting things answered or resolved I am currently having a hard time where there is some corrections but they got on it as soon as they can and doing there part
Insurer: Sonnet
By: Korlaia Paul