215,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Met Life Pet Insurance has been a blessing
Met Life Pet Insurance has been a blessing to me. My dog has been having a bit more issues with her stomach with more doctors visits. We finally decided to switch vets and we believe the one we are at now is best. If it wasn't for Met Life Pet Insurance, this would have been a costly year. The customer support team is so nice and courteous. What a great decision I made to switch to Met Life!
Insurer: MetLife
By: Andrew H.
Claim Process
Stress free process when I put my claim in for my cat's vet visit. Thank you so much for being there for us!
Insurer: MetLife
By: Patti
Customer service is great
Customer service is great! Insurance plan can be tailored for the needs of your pets. I especially like the wellness plan that covers so many things.
Insurer: MetLife
By: Elena
Thorough wellness exam performed
Thorough wellness exam performed, as usual. Directions and feedback were easy to understand and to the point. Doc and assistant were very nice and caring. Felt good about the whole experience.
Insurer: Embrace
By: John Hussey
Very helpful and fair
Very helpful and fair. This is my first time having pet insurance and I'm so glad I have it.
Insurer: MetLife
By: customer
Claims
When I put in a claim it is always done in a timely manner.
Insurer: MetLife
By: Elaine
Great experience awesome employees…
Great experience awesome employees understanding and amazing quick payment refunds
Insurer: MetLife
By: Lisa benetti for honey bunz🍯
Thieves
We purchased our fur baby at 8 weeks, he had blood work done by our vet and had elevated liver numbers. He came to us with insurance for 30 days, after that time I switched to Embrace because I had another dog insured with them . Our baby was never sick until over 16 months later and then had pancreatic. Embrace denied the claim because he had a history of elevated liver enzymes even though that had never made him sick. Really check what you are getting because I truely believe this was unfair. I now know there are a few great companies that only have 6 month wait on previous conditions but in my dogs case there was not any previous problems or symptoms except for slightly high liver enzymes.
Used to be Great....
....but not so much anymore. I've had Pet's Best exclusively for my Keeshond since he was a puppy (10 yrs.). The service prior to Covid was stellar. After Covid it's gone down hill. Model changes, price changes, slow claims processes and generally it seems like another company totally. I have even sent referrals to them prior to Covid, but I won't anymore. If my pup wasn't 10, I'd find another provider, but I can say, I will not be utilizing Pet's Best in the future with any future pets. I'm so disappointed.
Insurer: Pets Best
By: Shawn