218,373+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,373 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent and Fair service
Very satisfied. Very fair. Very prompt
Insurer: Nationwide
By: Leslie
Fantastic
Customer service has always been helpful when I call. The claims are done quickly and I get emails on an update on where the claim is. I'm just very happy to have Embrace insurance for my dogs.
Insurer: Embrace
By: Kate
Nationwide was there with us every step of the way.
From the time Frankie partially tore a CCL Nationwide was there. The initial vet visits, prescriptions, out-of-state surgical specialists, and traveling were stressful on our family. Nationwide's 24x7 Vet Helpline assisted us with our treatment decisions. Their claims department's quick turnaround eased the financial burden of the surgical costs. We are now in a lengthy (but far less stressful) recovery period and facing it with confidence. Nationwide was our choice for pet insurance a number of years ago and they have always been there for us. This critical incident confirms we made the right decision.
Insurer: Nationwide
By: Deborah
Awesome service real fast easy breezy
Great service easy on the app real quick money pay out. Easy to upload documents
Insurer: Figo
By: Janelle
Claim still not processed after 43 days
Claim still not processed after 43 days. Terrible customer service. Called and chatted several times - was told they need 40 days to process the claim - which is mentioned nowhere on my insurance docs. Now - 43 days later - claim is still not processed and not estimation given. Will be switching to another provider when I have a chance.
Insurer: Pets Best
By: Sasha
Wonderful company to work with
My claims were reviewed and payed right away. Great customer service! I would definitely recommend this insurance company to everyone!
Insurer: ASPCA
By: Terri
Smooth reliable process
We have had insurance since we brought our puppy home, and we are so thankful. Within the first year, we’ve had to make several visits to our vets office. The process of submitting our claims goes smoothly. ASPCA receives it right away and let’s us know. Then once they are finished, we receive another email confirming our reimbursement, which is delivered in the mail shortly afterward.
Insurer: ASPCA
By: Giuliana
Recommendation to Other Pet Owners
My family and I are pet lovers and we want to provide the best care for them. I shopped around to compare all the difference pet insurances out there for our dogs and they are all not created equal. We reviewed the different plans that were offered and selected the one that was best for us. We choose the one that included preventive services and it pays for itself and our dogs are healthy. My employer partners with Nationwide and makes it so easier to enroll through payroll deduction. Nationwide's Customer Service is outstanding after the sale.
Insurer: Nationwide
By: Ray
Great company!
Great company to work with, they seem to really care about our pets and always follow up to make sure my dog is ok if she has had a procedure. I also received a sympathy card from the company when I lost my previous pet.....you don't find many companies that care for their customers the way Healthy Paws does......I am extremely satisfied with their service!
Insurer: Healthy Paws
By: Linda