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Pet parents across the U.S. and Canada have left over 208,625 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very helpful discussion with Kaitlin after the death of my wife.
Very helpful discussion with Kaitlin after the death of my wife. I was easily able to do the necessary adjustments relative to our policy.
Insurer: Trupanion Canada
By: Brooke
Pleasant and helpful
I have always found the receptionist pleasant, helpful and they always ask about our dogs.
Insurer: Trupanion Canada
By: Janet
Staff at Trupanion are excellent
Staff at Trupanion is excellent to deal with, very friendly and helpful at all times.
Insurer: Trupanion Canada
By: Verna
Only once have I not received an instant response
Only once have I ever not received an instant response and while it was being explained, the lines came back up and the veteran received the authorization.
Insurer: Trupanion Canada
By: DAWN
Great service so far
Great service so far
Insurer: Trupanion Canada
By: Cindy
Great coverage
Trupanion has covers my dog Jesse's medication for his chronic skin allergies. Without Trupanion his medication would be prohibitively expensive. I'm thankful for Trupanion's support. I'm very happy with their service!
Insurer: Trupanion Canada
By: Sue
Pleased with claims resolution
Have only made two claims in 6 years and both resolutions were as expected. I am pleased to have received compensation and even happier that my dog has been healthy and so far not required serious care.
Insurer: Trupanion Canada
By: S.M.
Highly recommend!!
Very pleased!!! Very easy and convenient to use. I'm so happy that there is now direct billing even for something as simple as getting a medication refill for our pup. Highly recommend!!
Insurer: Trupanion Canada
By: Melanie
Fast Processing!
I love Trupanion. You process my claims so quickly and I have my reimbursement within the week! Keep up the fantastic work!
Insurer: Trupanion Canada
By: Jane
Fast claim processing but high premiums!
Although the insurance claims are submitted processed immediately, our annual premium has increased significantly over the past year.
Insurer: Trupanion Canada
By: Cindy