217,670+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,670 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The response was much faster than earlier. Too many unneccessary required fields in the review.
Insurer: Nationwide
By: Arlene
Have had issues with claim reimbursement.
Everything sounded great when I was initially signing up. I was completely honest about my dog’s health. The first claim I submitted was somehow lost Or dropped on Nationwide’s end and I had to advocate for myself to get the payment. I have now been denied payment of a claim with the explanation “pre-existing condition”, which is not true. I am frustrated that I have to take the time and effort to advocate for myself and my dog again. My confidence in Nationwide is shaken now and I may reconsider my options for coverage. I heard good things about Nationwide, but my personal experience has left me feeling otherwise, which is really disappointing. I was quick to recommend Nationwide to others in the beginning based on the the cost, but I would mention Nationwide with caution at this point.
Insurer: Nationwide
By: Shirley
Compassionate and Caring
I have yet to have to file a claim through healthy paws, however I am so grateful for them. On September 26th, I had to say goodbye to my best friend, Rudy. Nothing could save him, and I had to spare his pain. I called the company the next day to remove him from my policy and the customer service rep was very sympathetic and caring. They even went so far as to send me a hand-written sympathy card. While no one knew how much Rudy meant to me, they still took the time to reach out to me and that means a lot.
Insurer: Healthy Paws
By: Chris
Pumpkin experience has been purrfect
Signed my dog and cat up for Pumpkin and really appreciate that there is finally a pet insurance company that makes preventive meds and care a priority. Pumpkin reached out to my vet to take care of getting their Rx, and both my pets got their flea and tick meds delivered within a week, complete with a personalized note and toy for each of them. From the signing up online to getting their first box in the mail- and even having their care team proactively reach out to make sure they had the info they needed for a speedy refund - everything about the Pumpkin experience has been purrfect.
Insurer: Pumpkin
By: Julia
Whoops slower in repay of claims.....
The repay for claims seem to take longer then they did before. YET they let you know if it will take longer to complete everything so that is good to know. Overall I like Pets Best Insurance and have for years! :-)
Insurer: Pets Best
By: Vickie
Excellent
Coverage on my dogs surgery has been excellent. Makes owning pets easier knowing that we can afford larger medical bills.
Insurer: Pets Best
By: Mary
Consistently Great Service
Unfortunately, we have a Maltese that has had chronic issues in her young age. Pets Best has been phenomenal in their support and consultations since we joined their client network.
Insurer: Pets Best
By: Michael
Fast response Very easy to use!
I sent in the bill from my vet and was pleasantly surprised to get a check for most of the bill. I am very, very happy with Pets Best!
Insurer: Pets Best
By: Jayne
Happy Dog
Pets best makes the experience of owning a pet a true pleasure beyond the obvious. I get the peace of mind knowing there are folks like you that care for my pet as I do.!!
Insurer: Pets Best
By: Scott
Easy process and quick claim!
The online process to file a claim was very easy! Pets Best kept me informed throughout the process. They did a thorough review of all expenses from Chase's pancreatitis illness and paid all related expenses quickly, just as I would have expected. Thanks for a great experience!
Insurer: Pets Best
By: Linda