217,670+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,670 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

217,670 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,815 reviews

4.9
Healthy Paws

11,106 reviews

4.9
Fetch

5,446 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,877 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

October 19, 2019

Ask less questions.

The response was much faster than earlier. Too many unneccessary required fields in the review.

Insurer: Nationwide

By: Arlene

Useful
October 19, 2019

Have had issues with claim reimbursement.

Everything sounded great when I was initially signing up. I was completely honest about my dog’s health. The first claim I submitted was somehow lost Or dropped on Nationwide’s end and I had to advocate for myself to get the payment. I have now been denied payment of a claim with the explanation “pre-existing condition”, which is not true. I am frustrated that I have to take the time and effort to advocate for myself and my dog again. My confidence in Nationwide is shaken now and I may reconsider my options for coverage. I heard good things about Nationwide, but my personal experience has left me feeling otherwise, which is really disappointing. I was quick to recommend Nationwide to others in the beginning based on the the cost, but I would mention Nationwide with caution at this point.

Insurer: Nationwide

By: Shirley

Useful
October 19, 2019

Compassionate and Caring

I have yet to have to file a claim through healthy paws, however I am so grateful for them. On September 26th, I had to say goodbye to my best friend, Rudy. Nothing could save him, and I had to spare his pain. I called the company the next day to remove him from my policy and the customer service rep was very sympathetic and caring. They even went so far as to send me a hand-written sympathy card. While no one knew how much Rudy meant to me, they still took the time to reach out to me and that means a lot.

Insurer: Healthy Paws

By: Chris

Useful
October 19, 2019

Pumpkin experience has been purrfect

Signed my dog and cat up for Pumpkin and really appreciate that there is finally a pet insurance company that makes preventive meds and care a priority. Pumpkin reached out to my vet to take care of getting their Rx, and both my pets got their flea and tick meds delivered within a week, complete with a personalized note and toy for each of them. From the signing up online to getting their first box in the mail- and even having their care team proactively reach out to make sure they had the info they needed for a speedy refund - everything about the Pumpkin experience has been purrfect.

Insurer: Pumpkin

By: Julia

Useful
October 19, 2019

Whoops slower in repay of claims.....

The repay for claims seem to take longer then they did before. YET they let you know if it will take longer to complete everything so that is good to know. Overall I like Pets Best Insurance and have for years! :-)

Insurer: Pets Best

By: Vickie

Useful
October 19, 2019

Excellent

Coverage on my dogs surgery has been excellent. Makes owning pets easier knowing that we can afford larger medical bills.

Insurer: Pets Best

By: Mary

Useful
October 19, 2019

Consistently Great Service

Unfortunately, we have a Maltese that has had chronic issues in her young age. Pets Best has been phenomenal in their support and consultations since we joined their client network.

Insurer: Pets Best

By: Michael

Useful
October 19, 2019

Fast response Very easy to use!

I sent in the bill from my vet and was pleasantly surprised to get a check for most of the bill. I am very, very happy with Pets Best!

Insurer: Pets Best

By: Jayne

Useful
October 19, 2019

Happy Dog

Pets best makes the experience of owning a pet a true pleasure beyond the obvious. I get the peace of mind knowing there are folks like you that care for my pet as I do.!!

Insurer: Pets Best

By: Scott

Useful
October 19, 2019

Easy process and quick claim!

The online process to file a claim was very easy! Pets Best kept me informed throughout the process. They did a thorough review of all expenses from Chase's pancreatitis illness and paid all related expenses quickly, just as I would have expected. Thanks for a great experience!

Insurer: Pets Best

By: Linda

Useful

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