217,670+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,670 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Nationwide was there with us every step of the way.
From the time Frankie partially tore a CCL Nationwide was there. The initial vet visits, prescriptions, out-of-state surgical specialists, and traveling were stressful on our family. Nationwide's 24x7 Vet Helpline assisted us with our treatment decisions. Their claims department's quick turnaround eased the financial burden of the surgical costs. We are now in a lengthy (but far less stressful) recovery period and facing it with confidence. Nationwide was our choice for pet insurance a number of years ago and they have always been there for us. This critical incident confirms we made the right decision.
Insurer: Nationwide
By: Deborah
Awesome service real fast easy breezy
Great service easy on the app real quick money pay out. Easy to upload documents
Insurer: Figo
By: Janelle
Claim still not processed after 43 days
Claim still not processed after 43 days. Terrible customer service. Called and chatted several times - was told they need 40 days to process the claim - which is mentioned nowhere on my insurance docs. Now - 43 days later - claim is still not processed and not estimation given. Will be switching to another provider when I have a chance.
Insurer: Pets Best
By: Sasha
Wonderful company to work with
My claims were reviewed and payed right away. Great customer service! I would definitely recommend this insurance company to everyone!
Insurer: ASPCA
By: Terri
Smooth reliable process
We have had insurance since we brought our puppy home, and we are so thankful. Within the first year, we’ve had to make several visits to our vets office. The process of submitting our claims goes smoothly. ASPCA receives it right away and let’s us know. Then once they are finished, we receive another email confirming our reimbursement, which is delivered in the mail shortly afterward.
Insurer: ASPCA
By: Giuliana
Recommendation to Other Pet Owners
My family and I are pet lovers and we want to provide the best care for them. I shopped around to compare all the difference pet insurances out there for our dogs and they are all not created equal. We reviewed the different plans that were offered and selected the one that was best for us. We choose the one that included preventive services and it pays for itself and our dogs are healthy. My employer partners with Nationwide and makes it so easier to enroll through payroll deduction. Nationwide's Customer Service is outstanding after the sale.
Insurer: Nationwide
By: Ray
Great company!
Great company to work with, they seem to really care about our pets and always follow up to make sure my dog is ok if she has had a procedure. I also received a sympathy card from the company when I lost my previous pet.....you don't find many companies that care for their customers the way Healthy Paws does......I am extremely satisfied with their service!
Insurer: Healthy Paws
By: Linda
I am very happy with Nation Wide and feel at ease that Gia is well covered.
My experience with Nationwide Pet I surance has been a positive one. Great coverage, helpful customer service and easy claim filing are all pluses. Getting insurance for my baby girl is one of the best things I did to help protect her.
Insurer: Nationwide
By: Christine
Very pleased with the service and quick response.
Service and response excellent.
Insurer: Embrace
By: Richard
Lovely marketing photos / no coverage even for basic procedures
Last year I adopted a 1.5 year old cat from my neighborhood humane society.. I am luckily able to budget to pay for pet care out of pocket but thought it would be nice to use insurance to help plan for big expenses so I signed up my little guy with Trupanion. When I signed up for Trupanion I was impressed by their marketing (90% of all expenses after a modest deductible, nice ) Even though the monthly premium of $55 was a bit steep I figured you get what you pay for and decided to try it. Unfortunately after a recent tooth cleaning and extraction I received a claim response of "denied" -- the reason listed was due to a pre-existing condition of gengivitis. I would have forgiven this conclusion if it were just the extraction part that was non-covered but in fact the entire bill including common cleaning was denied which I have to declare is nonsense. In short, this company seemed to be all too happy to take my claim money for several months and then deny any coverage as soon as I tried to use it. After I chatted with one of their online support folks to request cancellation they sent me a "but wait" form letter stating "I’m sorry to hear you‘re cancelling your medical insurance due to the outcome of your claim ... but perhaps you would like to maintain a safety net for new conditions that may come up later down the road.." I'm pretty sure they send this letter often. No thanks -- too late. I'm wondering if some of the reviewers have had positive experiences with other companies. Good luck!
Insurer: Trupanion
By: Drew