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Great Insurance
Always willing to explain in detail when answering questions. Help resolve any issues, have not had many just some minor things that were taken care of easily.
Insurer: MetLife
By: KAREN M
My experience has been great especially…
My experience has been great especially the last claim. It was paid out in 3 days which is a record. This is great service, and I appreciate it!!!
Insurer: MetLife
By: KELLY MOORE
Trupanion was recommended by our Vet
Trupanion was recommended by our Vet. Best decision ever. Never a hassle - the Vet submits invoices directly for us. When I upload my own invoices, the process is super easy and the reimbursements are direct deposit. So much is included in the coverage! I always recommend Trupanion to friends, family, and especially new pet owners.
Insurer: Trupanion
By: New Jersey
I signed up with Trupanion one evening
I signed up with Trupanion one evening. I was told the policy would be effective immediately. The every next day my dog got her paw caught in her collar and strangled herself. I rushed her to an emergency clinic and Trupanion paid a large portion of the charges.
Insurer: Trupanion
By: Barbara
Want to give Rebecca a big THANKS for making signing up quick and easy
Just getting started so far good experience.
Insurer: Prudent Pet
By: Cori
I've been using Trupanion for more than…
I've been using Trupanion for more than 12 years and from my experience this is probably one of the best pet insurance providers out there. Claim submission via portal is super simple and payout happens very fast. Would have given 5-stars but not covering shipping fees and taxes for medications and treatments is very odd to me as there is no way to avoid those!
Insurer: Trupanion
By: Alex G.
I have recommended this insurance to…
I have recommended this insurance to all my friends with pets. I have two Yorkie’s and have the higher option insurance plan. I am completely satisfied with what they cover and the quick turnaround to reimburse money paid up front. I have had this insurance at least going on 4 years.
Insurer: MetLife
By: Jackie Aiken
Fast and easy
Fast and easy My vet handled everything
Insurer: Trupanion
By: Sherry
This was the first claim that I've…
This was the first claim that I've submitted. I was very satisfied how quickly I received emails and the reimbursement. I wish medical claims were processed as quickly as this.
Insurer: Spot
By: Renee Savat
Beware of what they sell you on!!
Just like all Ins Companies. You take full advantage of the customers and their needs! How in the hell do you cover conditions such as cancer (which we are in the throes of now with one) but you don’t cover to have it diagnosed or even to see a specialist from treatment plans (oncologist) to prevent and or treat cancer. It all has to do with the same diagnosed condition that you are coving. Makes absolutely ZERO since!!!! Your company has screw us over so much over the corse of the past 13 years and still doing it. I will be dropping Trupanion as soon as my 2 remaining dogs covered by Trupanion have passed on. Which with your help will be sooner than later! We have too much invested in your bs to stop now for these 2. My dogs are up in age now and is too late to switch these 2 but I can assure you that my other pups are not covered by all of your small print and exceptions. My dogs have allergies. And you refused to cover their meds that are given 2x per day for their lives. Ask any vet you can’t do an allergy test on a pup until it is at least a year old. Your company refused to pay any of it!! Said that they had to prove that it wasn’t an existing condition. But yet in one of my many rounds with your “CS” I told them that why don’t you prove to me that it was!!? The vet told me that there isn’t any way that anyone can see how a pup reacts to environments until that go through the seasons or environments. And just like human babies what they react to as babies may not be a life long condition that they could and most likely do grow out of it. So you do go torturing a child with (in your company’s case) a bunch of painful testing and then specialist (which you don’t cover that either) when being treated or diagnosed. What is the point of you. To anyone reading this if your babies needs a TPLO surgery or surgery ok after deduct they pay but make sure you check on what they only covered! But any life long conditions….we’ll be ready to argue and fight for what all you thought you were getting in their sales pitch. Beware of the small print!! They will get you and you will be (like me) flanked trust me!!
Insurer: Trupanion
By: Brenda