217,169+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,169 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

217,169 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,797 reviews

4.9
Healthy Paws

11,093 reviews

4.9
Fetch

5,422 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,958 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified April 06, 2026

I Love MetLife pet insurance

I Love MetLife pet insurance, it takes a few day to recieve your reimbursements

Insurer: MetLife

By: Juan Carlos Hernández

Verified April 06, 2026

Claim was quick and easy

Claim was quick and easy, fast, love the chat was helpful when i had a quick question. Thank you 😊

Insurer: MetLife

By: Norma Huntley

Verified April 06, 2026

Very easy to process claims

Very easy to process claims! Quick payouts. No complaints.

Insurer: MetLife

By: Annette

Verified April 06, 2026

Excellent customer service

Excellent customer service . Everyone I had spoke with was so knowledgeable. The process for submitting and receiving payment on a claim was very easy .

Insurer: MetLife

By: customer

Verified April 06, 2026

Happy with Fetch

Easy to follow instructions on app. Turn around for reimbursement was acceptable. Customer service is good.

Insurer: Fetch

By: Pam

Verified April 06, 2026

Easy and straightforward coverage

This is so much simpler and straightforward than anyone ever led me to believe. Refunds come quickly and any thing that isn’t routine care is covered. Covered two surgeries and multiple ear infections. I will always have this insurance for my dogs in the future.

Insurer: MetLife

By: customer

Verified April 06, 2026

Website user friendly and informative

Website user friendly and informative. Affordable rates

Insurer: Nationwide

By: customer

Verified April 06, 2026

A little hard to navigate to enroll in…

A little hard to navigate to enroll in pet insurance but overall satisfaction

Insurer: MetLife

By: Michael Reed

Verified April 06, 2026

First claim for our new puppy

This was my first claim for my new puppy and it could not have been easier! It was a very stressful time trying to make sure our puppy was okay and after multiple vet and ER visits, it was time to submit the claim and it took me probably 10 minutes. MetLife was so quick to review and provide reimbursement that it made it one less thing to worry about while we made sure our puppy was feeling better. Nothing but great things to say about this experience with MetLife!

Insurer: MetLife

By: Customer

Verified April 06, 2026

Poor customer service and coding

Claim was coded incorrectly based upon a previous claim from 1.5 years ago. Told I had to appeal the claim by having vet provide additional documentation on claim. Plus I got an attitude from customer service rep.

Insurer: Trupanion

By: Andrea

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