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Pet parents across the U.S. and Canada have left over 208,287 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I am EXTREMELY PLEASED with Pets Best!!!
I am EXTREMELY PLEASED with Pets Best Health Insurance!! Our little 6-pound Yorkie got extremely ill - on a holiday weekend - we had to take her to the emergency vet, & they kept her for two days. She had a fever of 105 when we got there! We truly thought we were going to lose her, and she’s only 10 months old! The awesome staff at the vet were able to bring her back to good health, and Pets Best Health Insurance reviewed our claim, which was a large amount, and refunded us 80% of the bill!! THANK YOU Pets Best!!!
Insurer: Pets Best
By: Cindi Dolberry
Excellent service. Efficient claim process.
Nationwide not only keeps in touch to know how is your dog, but also makes the claim process very easy and efficient. Thank you!
Insurer: Nationwide
By: Guillermo
We are grateful for help through a very tough time
I discovered that our 7-year-old Golden Retriever had a large liver tumor, which turned out to be a hepatocellular carcinoma. It was removed in surgery, during which she had 2 lobes of her liver and her gallbladder removed, along with the tumor. The first week after surgery was very rough, and we had to take her in for emergency evaluation and treatment a few days after surgery. She responded well to that, and although she was looking much better, her doctors were concerned that her liver tests were remaining higher than they should be after surgery, requiring more testing. After surgery, our dog saw a veterinary oncologist, and he has requested some additional testing, but overall, he was very optimistic about her prognosis. She will need some ongoing monitoring with ultrasounds and blood tests, but the oncologist said that, given her surgical outcome and postoperative results, we can probably look forward to between 3-to-5 healthy years with our sweet Golden Retriever. The cost of our dog’s care has been many thousands of dollars, and I shudder to think of the decisions we would have had to make if we did not have insurance to help cover these costs. I am very grateful to Healthy Paws for being with us through this very tough time, and the service from Healthy Paws has been awesome – claims were processed very promptly, completely, and payment was direct deposited in our bank account within a few days after submission. Our dog is an angel, and on a weekly basis she serves injured active duty military members in treatment, in addition to being our family member - she is a very special dog indeed. We are very grateful to Healthy Paws for helping us to give her the best care and the best life she can have, in spite of being a cancer survivor. If I have another dog in the future, I will definitely want her to be insured with Healthy Paws.
Insurer: Healthy Paws
By: Margaret
Matt was kind patient and understanding.
Matt was kind, patient and understanding. Any time I've had to contact Trupanion, the representative has been extremely understanding and helpful.
Insurer: Trupanion Canada
By: Susan
Great customer service
Great customer service over the phone, online portal is easy to use and quick assessment payout of claims.
Insurer: Trupanion Canada
By: Christine
Trupanion is the best there is!!!
The insurance policy that we have for our sweet mastiff has been excellent!! Worth every penny to know that we could get her knee surgery and rehabilitation in place to give her the best life possible. Thank you to all the staff and the no fuss insurance.
Insurer: Trupanion Canada
By: Sandra
No surprises and no delays
I already have raved to friends about my experience with Trupanion. The claims process was almost effortless and the turn around time was fast. What was covered matched what I expected based on my policy. There were no surprises other than how easy it was.
Insurer: Trupanion Canada
By: Laura
My claim experience has been great
My claim experience has been great, trupanion either pays my vet office or direct deposit to my account. Have never had any problems. Highly recommend!!!
Insurer: Trupanion Canada
By: Lynne