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Pet parents across the U.S. and Canada have left over 208,199 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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So reassuring to have Nationwide Pet Insurance when the time called for!!!
I have had Nationwide Pet Insurance (formerly known as VPI) for my Mocha since I had her at 1 years old. Even though I have paid for all these years, I knew that Nationwide Pet Insurance would be there for my Mocha when the time called for. Sure enough the time arrive, when she was diagnosed with cancer cells In June and had them surgical removed, it was so reassuring to know that the Vet Place would take care of the claim for me. I didn't have to do anything on my part, but to take care of my Mocha. Nationwide Pet Insurance then notified me as soon as they received the claim, saying that it could take up to 30 days, which was really less than one week. I am very pleased with Nationwide Pet Insurance and made it so easy to go through phase with Mocha.
Insurer: Nationwide
By: Maria
I waited a long time to make my claims (my vet office helped), but Nationwide honored even the oldest ones...!
Due to many issues, I waited a long time to file my claims for my golden doodle. Finally, after several recent and expensive visits to our vet, one of the specialists there told me that I could file for even old visits, and that they could do it for me. I was so very pleased, and it was not long before the checks were sent to me. In total, they amounted to a substantial amount of money. I was amazed that I could file for old visits, and I really appreciate the policies of Nationwide that made this possible. I don't know about policies for other companies, but I know that there are some that put a limit on how long one can delay in filing. Thank you so very, very much. Sincerely, Diana B. (This company was not the same one that I originally signed on for, so I did not see a Pet Insurance Review like this, and that makes this an even better outcome.
Insurer: Nationwide
By: Diana
very glad to have the coverage
Generally very satisfied. Would love to see a cumulative view of what has been covered by item so I could track how much has been paid to the maximum allowed. It is difficult to get to that figure now. Seems simple to do like our people insurance!
Insurer: Nationwide
By: Jacquie
We are grateful to Nationwide for allowing us to feel comfortable about treatment for our babies. Best investment ever! Thanks
I don't know where we would be without Nationwide Insurance for our furry babies. They are fast, easy to correspond with, and always caring. Customer service is awesome and the website is user-friendly!!! Roxy and Duke send their love!!!
Insurer: Nationwide
By: Carolyn
Love Nationwide
I encourage pet owners to get insurance and have been happy with Nationwide.
Insurer: Nationwide
By: Mary
Thanks
Very happy with the service and the staff
Insurer: Nationwide
By: gladys
Disappointed in reimbursement for major procedures.
Reimbursement amounts are not good for major procedures, for example, MRI.
Insurer: Nationwide
By: Sharon
Thanks for helping us care for our pets!
The online claim process is a bit hard to find from the website, but once you do, it is straightforward to submit a claim. I would ask to improve the processing time so that it is less than 7 business days.
Insurer: Nationwide
By: Carlos
First claim was a breeze
My dog ruptured her nail. My vet sent in the claim and they paid my vet 90% minus my deductible within a few days. They were great
Insurer: ASPCA
By: Geoff
Terrific product and service!
Very satisfied with the product and the service. Only complaint would be the rise in premium attached to claim history.
Insurer: Nationwide
By: Andi