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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Agent was very professional and…
Agent was very professional and friendly. We also chatted a little bit about my new pet, that made the conversation more helpful and personal.
Insurer: Nationwide
By: customer
We have had insurance for 2 years
We have had insurance for 2 years. In the beginning the payments were super quick. Then it was super slow. The last few claims we have submitted have paid faster, but not like in the beginning. That is why I did 4 stars.
Insurer: MetLife
By: Terry Mayfield
Great, fast service
I have had Metlife for my dog for the past 5 years and they have always paid my claims very quickly. No hassles!! They have been great.
Insurer: MetLife
By: Lynne Cilenti
Expect ALL claims to be denied
A puppy cannot have a preexisting condition. It's a puppy. We literally got our puppy at 8 weeks old and got insurance a month later. It's a healthy little puppy. Moreover, "diarrhea" is not a preexisting condition. It's a "symptom" and it's "caused" from different conditions!! I guess "bleeding" is a preexisting condition too. The good reviews of SPOT must be fake. Sort by one star and do your research there. Every claim you have will be denied.
Insurer: Spot
By: LovingSarasota
Figo has been an absolute life saver
Figo has been an absolute life saver. My dog is my life. And I vowed that I would never be put in a situation that I couldn't save my dogs life due to money. Figo made that possible. Figo has made giving my dog the most excellent care possible. They are fast, efficient and most of all. Care. I have been with them going on 4 years. They gave me the ability to give my dog life saving care and not go into financial ruin. I can walk through life knowing Figo will save me/ my dog, need be. I refer them to everyone and always will. Stella and I couldn't be more thankful for Figo. I cannot say enough good things about this company. From coverage, to reimbursement, to freedom of choosing specialists ect. 10000/10.
Insurer: Figo
By: Tavia
Easy claim filing
File a claim is so easy and takes no time at all. And the best thing about Embrace Pet Insurance is how fast they process the claims.
Insurer: Embrace
By: Lindy Witz
Timely, straightforward, worth every penny
Having used Embrace for three years now, the claim process is simple, quick, and painless. Claim updates are provided very fast (within hours), and payments arrive in a timely manner. The few times that I have requested more information from a human, it was provided immediately.
Insurer: Embrace
By: Joshua Meehan
What an incredibly positive experience!
What an incredibly positive experience. Quick turnaround, perfect customer care. I’m so impressed.
Insurer: Trupanion
By: Kathy Catanzaro
Prudent has the best coverage for my…
Prudent has the best coverage for my new puppy. (Rusty). I got him the wellness package to make sure he is completely covered. I already submitted a claim for his first wellness exam and got an approval for reimbursement. “Thank you Prudent!” ❤️
Insurer: Prudent Pet
By: ClaudineScr
Peace of Mind is Priceless
Affordable, easy to use, and absolutely worth it. All claims have been assessed fairly and it’s so nice to have peace of mind that having pet insurance brings so we can make the best health decisions for our pets.
Insurer: Prudent Pet
By: Ashley