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Submitting claims has been supper easy
Submitting claims has been supper easy! That has made this process so much easier. I love the random emails about tips for my pet. However for me what sells me on this insurance is how easy it is to submit a claim.
Insurer: MetLife
By: Matthew Martin
User friendly
I love how easy it is to use the app. They communicate effectively and I have had no issues in regards to filing a claim.
Insurer: Spot
By: Natalie Livett
My choice for pet insurance
Very easy sign up process with very competitive rates and coverages.
Insurer: Fetch
By: Scott R
Easy and efficient as ever
Easy and efficient as ever
Insurer: Embrace
By: Mary Anne Mason
As a customer
As a customer, they literally did everything they could to make it difficult to contact them to resolve any issues. They specifically created a portal system, so that you can't talk to anyone. And you have to type out ALL of your issues or inquiries. So if you do have an issue, They turn you into a novel writer, just to solve an issue. Also they've been charging me for my dead dog, even after the policy was canceled, i'm trying to reach out to them for resolution, and yes, they are making it impossible to resolve the situation.
Insurer: ManyPets
By: F P
I didn't need SPOT until my dog's leg…
I didn't need SPOT until my dog's leg was injured. And then it was a flurry of visits, X-rays, and medications. SPOT processed my claims and paid quickly. In addition, I received an EOB for each claim explaining how they arrived at the payment.
Insurer: Spot
By: Cynthia Cavender
The ease of use of the website
The ease of use of the website. It is appreciated and the fact it is a one stop shop for claims etc.
Insurer: Nationwide
By: Morag White
Stephie was very helpful and friendly!
Stephie was very helpful and friendly!
Insurer: Prudent Pet
By: gigigigi.la
My cat had a bladder infectio
My cat had a bladder infection and needed blood tests and medication. I uploaded the detailed bill to MetLife and it wasn't very long before I got reimbursed. There were no hoops to jump through. Thank you.
Insurer: MetLife
By: Jennifer Collins
Healthy Paws is the best!
I've had Healthy Paws insurance since we adopted our dog, Brownie, when she was just two months old. She's been a healthy dog for the most part, but she already had to have two different surgeries (one to fix her incontinence and one knee surgery). I submitted the claims to Healthy Paws with not a lot of expectations, as the surgeries were expensive and we all know how insurance companies are always trying to not pay. Healthy Paws approved the claims in less than a week with no problem. They even send me emails asking how Brownie was doing after the surgeries!
Insurer: Healthy Paws
By: Sergio Garcia