207,041+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,041 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Customer Service
Wonderful customer service and friendly helpful staff
Insurer: Prudent Pet
By: Kimberly
Tracy was very friendly and efficient.
Tracy was very friendly and efficient. Got the required paperwork to me very fast. Very helpful with my questions and concerns. Responded back to me very quickly. The preapproval process was so easy and simple and fast. I was surprised how fast it was completed.
Insurer: Trupanion Canada
By: Karen
Great insurance company
It is very easy to work with Trupanion. Claims are submitted by my vet and I receive a detailed description of how my claim was processed by email. When I need to phone in, the service is prompt and friendly. It's a great insurance company.
Insurer: Trupanion Canada
By: Leila
I always have a great experience with Trupanion.
I always have a great experience with Trupanion. Also, Aaron was amazing. Thanks.
Insurer: Trupanion Canada
By: Ahmad
Customer service is fantastic.
Customer service is fantastic. Claims are processed very quickly.
Insurer: Trupanion Canada
By: Crystal
The pet insurance that cares
Always helpful, always compassionate.
Insurer: Trupanion Canada
By: Caroline
Trupanion is a good company.
I chose this score because I think Trupanion is a good company. The only complaint I would have is that I wished that preventative care such as annual vaccinations and check ups were covered.
Insurer: Trupanion Canada
By: Connie
Best company ever
Best company ever.
Insurer: Trupanion Canada
By: Gina
Matt was very helpful
Matt was very helpful and presented me with a number of options before revising my policy
Insurer: Trupanion Canada
By: Roberta
Easy Peasy claim process.
Trupanion makes it so easy. All done directly by the Vet clinic.
Insurer: Trupanion Canada
By: Barb