154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Response Time
Response was received within the promised 3-5 days. Easy to submit through the app.
Insurer: MetLife
By: Anne Lemire
Easy to navigate
Easy to navigate, user friendly app. Pretty quick to process claims
Insurer: Spot
By: Catherine Dougherty
Excellent insurance
I received my reimbursement very quickly.
Insurer: Spot
By: Maria Vellis
Very easy to submit a claim.
Great customer service. Easy to use website. Quick to process the claim.
Insurer: Embrace
By: customer
I had a very disappointing experience…
I had a very disappointing experience with this insurance company and felt misled by their unclear policies. I strongly advise looking elsewhere for insurance needs.
Insurer: Fetch
By: Guyana
Decent experience
It’s easy to set up and submit a claim. Easy to get support when needed. I’m sure it’s just my coverage but I wished they covered more preventative costs.
Insurer: Spot
By: Amanda Kim
Company has a good reputation
Company gave me a prompt response to my application for pet insurance for my dog.
Insurer: Nationwide
By: PM
Great insurance for our dog!
Great insurance for our dog! Recommended it to a friend Only neg is time it takes for a claim , but know we are not the only customers, so I have to have patience Thank you Glad we purchased with metropolitan ...we have life insurance through metropolitan life for many years
Insurer: MetLife
By: Jane Clinton
I never had a bad experience with them.
I never had a bad experience with them.
Insurer: MetLife
By: Susan Ferry
Good service and coverage
Highly recommend MetLife for pet insurance! They offer good coverage for injury/accident protection as well as preventative care. Their claims submission process is simple and easy. They address claims in a timely fashion and have never given me any trouble. I have no complaints and recommend them to all my friends and family with pets!
Insurer: MetLife
By: Eliza Petersen