216,303+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 216,303 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

216,303 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

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Pets Best

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Category with most reviews

This chart shows the distribution of review categories.

Verified October 23, 2025

A few errors on claims submitted

The customer service has been great, but the 3 stars are for the errors that have happened twice in one month and I don’t know if people are just logging things wrong, but one of my claims was entered for last year and then another claim was not reimbursed via direct deposit -which is what I selected/have already received reimbursement this way- it was sent via check. Little things like that are inconvenient

Insurer: Spot

By: Marcie Icovino

Verified October 23, 2025

Best pet insurance

Spot is the best pet insurance we’ve had. 2 years ago, I had switched from Spot to another company offered by my employer’s insurance and it was a nightmare of an experience. After such a terrible ordeal, I switched back to Spot and have been pleased ever since. I especially love the speed at which the process claims. From the moment the claim is submitted, I never have to wait more than a few days for it to be completed. In the few times I’ve had to call, customer service has always been pleasant. Needless to say, I will never be leaving Spot

Insurer: Spot

By: Yolanda Oliver

Verified October 23, 2025

Quick response

Quick response, quick turnaround time

Insurer: Spot

By: Anastasia Reisch

Verified October 23, 2025

They were prompt in reimbursing me what…

They were prompt in reimbursing me what I put out. Great coverage and the representatives are always so helpful and kind and always ask about my fur babies.

Insurer: Spot

By: Shelley

Verified October 23, 2025

Easy to upload documents

Easy to upload documents, easy to get abhold of for questions and are friendly and speak English. Quick payment and review

Insurer: MetLife

By: Charity b

Verified October 23, 2025

Quick turn around time for…

Quick turn around time for reimbursements & email updates.

Insurer: MetLife

By: customer Jan

October 23, 2025

Terrible customer service

Terrible customer service

Insurer: Embrace

By: Nathan

Verified October 23, 2025

Great company to work with

Ease of filing claim, quick turnaround, comprehensive coverage. I am very happy with MetLife Pet Insurance.

Insurer: MetLife

By: Victoria

Verified October 23, 2025

Cats

It is helpful for your pets

Insurer: MetLife

By: Justin Melton

Verified October 23, 2025

Easy to get signed up.

Easy to get signed up.

Insurer: MetLife

By: Candice Colli

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