154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 04, 2020

Excellent service!

Service is great and super easy to file a claim, and the response was quick! Totally worth it!

Insurer: Pets Best

By: Jess Aubin

Verified July 04, 2020

Excellent service. Paid exactly as I had calculated!

Thank you for your excellent service. The claims were paid the amount I had calculated based on Bailey's policy and the deductible amount. Very Happy

Insurer: Trupanion

By: Beverly

Useful
July 04, 2020

Confident

I’ve had my Insurance Policy for over 10 years. Luckily my Dog has been Healthy Now that he is older he is having a few issues with is back legs. I had him checked out with MRI and Spinal Tap. Happy to say he does Not need an Operation just a bit of Physical Therapy. Nationwide has Been right there for him and covered his Medical bills as soon as they receive them

Insurer: Nationwide

By: Mia

Useful
July 04, 2020

Unhappy with New Underwriters

I'm unhappy that Figo has chosen a new company to underwrite their policies. I'm even more unhappy that pre-existing users were not given the option to be grandfathered into their old plan, but instead were forced to swap. Under the new plan(s): - Emergency exam fees are not automatically covered, - There is no option for the old $200 deductible, and - The 90% reimbursement rate is roughly 25% more expensive than it was previously (for me, although I'm reading here that it has near doubled for some). Ultimately I'll keep Figo because I do appreciate how quickly claims are handled and their customer service response time is unparalleled, but I am disappointed with how they've chosen to roll out this change.

Insurer: Figo

By: Brianna F.

July 04, 2020

Fantastic service and coverage for our dogs

Great service and coverage

Insurer: Nationwide

By: Patricia

Useful
July 04, 2020

Good, wish explanations were more clear

Overall, I am happy with Nationwide. The only area I find disappointing is the limits and not clear explanation of coverage. Our dog was in the ER 2 weeks in a row and the 2nd week nothing was covered at all. Even though the week before some items weren't even done. So it is just hard to understand the denial of some areas.

Insurer: Nationwide

By: Keri

Useful
July 04, 2020

So glad I have you

You make it so easy to file a claim. We don’t have pet insurance on our oldest dog, and she is having man health issues. If I had Nationwide for her, like I do for my puppy, this would be so much less stressful. I will never have another pet without this insurance.

Insurer: Nationwide

By: Monique

Useful
July 04, 2020

Easy

Fast, easy, and reasonable

Insurer: Nationwide

By: Melissa

Useful
July 04, 2020

The process of the claim is very efficient.

Impeccable service.

Insurer: Nationwide

By: Guillermo

Useful
July 04, 2020

Love the coverage

Like submitting claims directly online but very difficult trying to locate old claims

Insurer: Nationwide

By: Janie

Useful

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