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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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My First Claim
The claim process was pretty easy to submit. I was a little surprised it took as long as it did, but I did eventually receive an email stating they were not requesting anything else but that they were a little behind on claims and apologized for the delay. Once I saw the claim amount credited, it matched with what I thought it would be.
Insurer: Pets Best
By: John
A quick response back from a claim
A quick response back from a claim it wasn’t even 5 minutes
Insurer: Trupanion
By: Latonya
Trupanion is associating a preexisting…
Trupanion is associating a preexisting right leg issue with the left leg which was never an issue with my cat. A vet misdiagnosed my cats right leg. Three other vets had a different diagnosis. Trupanion will not go off most recent diagnosis. The manager that reached out to me was rude and not helpful. I have been told to report to my States Department of Insurance and contact an attorney. If their "customer service management" wants to reach out to you, it may be more stress as the one I had was awful.
Insurer: Trupanion
By: Tracy
I am disappointed with the low pay out…
I am disappointed with the low pay out for my dogs vet bills.
Insurer: Spot
By: KATHLEEN V ANDERSON
Starts off great and affordable but turns sour quick
Starts off great and affordable, then they begin to gouge you year over year, my premiums are now 4x the cost of what I started paying. They provide no justification or clarification or notice upon renewal, and offer increase rated midway throughout the policy year..
Insurer: Fetch Canada
By: Nick BB
PetsBest is the Best!
I have always appreciated the low intensity of effort required to submit claims to PetsBest. Really makes the experience a smooth and respectful transaction instead of haranguing someone for money you are owed. Great going!
Easy to understand and easy to purchase…
Easy to understand and easy to purchase insurance
Insurer: Nationwide
By: Mel
Nationwide is the best
Nationwide is the best
Insurer: Nationwide
By: customer
Rosalyn is the BEST!
Rosalyn made the application for Lizzie's insurance plan easy and was informative of what the new plan had to offer in the way of coverage. Glad to have Nationwide on my side!
Insurer: Nationwide
By: Julie Brosz-Turney
Josh was professional and knowledgeable…
Josh was professional and knowledgeable and courteous.
Insurer: Fetch Canada
By: Tricia S Hampson trish.hampson