154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,226 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,336 reviews
10,802 reviews
27,500 reviews
14,169 reviews
63,015 reviews
Category with most reviews
This chart shows the distribution of review categories.
Customer service
I am new to this insurance but it is very good so far!
Insurer: Embrace
By: Constance Rose
Pets Best: Great Service, But Wellness Plan Value Decreasing
I've had a generally positive experience with Pets Best, particularly with their excellent customer service and the timely processing of claims. This is truly commendable. My main concern, however, is the consistent and substantial rise in premiums, especially for the wellness plan. Unfortunately, these increases haven't come with any enhancements to the wellness benefits, making the value for money diminish over time.
Insurer: Pets Best
By: Raymond Budd
Easy to use website when filing a claim.
Easy to use website when filing a claim.
Insurer: Embrace
By: Pat Cas
Always prompt on claims
Always prompt on claims, always fair. Couldn't ask for more than that!
Insurer: Embrace
By: Gilda Sprung
Easy to make a claim
Easy to make a claim! Quick turnaround!
Insurer: Pets Best
By: Katherine Balogh
So nice and helpful
So nice and helpful! Switched from Embrace.
Insurer: Prudent Pet
By: ashlee levitch
Kudos Bobby
Bobby was kind, informative and knowledgeable. He took his time to explain the policy thoroughly, answer my questions, and ensure my understanding. A pleasure to speak with.
Insurer: Prudent Pet
By: Jason M.
The Gift of More Time
"In late 2021 our little boy Wicket was diagnosed with lymphoma, and while our entire family was devastated we had peace of mind knowing that Pets Best had our backs. Having good medical insurance made all the difference in the world, and with the help of his amazing veterinary oncology team Veterinary Cancer Group of Orange County our little boy was able to beat stage 4 lymphoma and remain in remission for almost 3 years. When receiving devastating news about our fur babies health, the last thing that should be a factor in making medical decisions is cost or affordability, but sadly that is not always the case. We feel so blessed that Wicket was covered by Pets Best allowing us to make medical decisions based on his best interest without having to worry about anything else. Sadly, our little boy has since crossed the rainbow bridge, but the gift of the extra time we spent with him is something we'll be infinitely grateful for the rest of our lives.
Insurer: Pets Best
Veterinarian: Veterinary Cancer Group OC, A Thrive Pet Healthcare Partner
By: Leslie
Very kind
Very kind , helpful and informative experience
Insurer: Prudent Pet
By: gtgmail.com
Great company and easy to navigate this site
The whole process from start to finish was very easy, and receiving the policy so quickly was very admirable. Thank you.
Insurer: Nationwide
By: Sharon Barton