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Nationwide needs to change its practice when you upgrade policies
Nationwide provides a valuable service to pet owners. My complaint is that my dog currently has an existing policy and I wanted to upgrade the policy. I applied for the newer, more expensive policy but was advised that they needed to cancel my current policy in order to process the new (more expensive) policy. So, my pet is now uninsured for the entire month of December until my new policy kicks in on Jan. 1. That is a terrible practice and even worse customer service -- the only way I can upgrade my pet's policy is by leaving them uninsured for one month. That practice needs to change.
Insurer: Nationwide
By: Claudia Levitas
I submitted my puppies claim and the…
I submitted my puppies claim and the turn around to get reimbursed was so quick!!
Insurer: Spot
By: Heidi
I won't know until I actually USE the…
I won't know until I actually USE the insurnce. I hope I don't need to use the coverage. I do think it is expensive, but I guess that is everything and people should just work until they die to pay for a decen tlive
Insurer: MetLife
By: Laurie thompson
Pets best has the worst service I ever…
Pets best has the worst service I ever had, and I am 76 years old. In short they will find ways not to pay your claims. I never would use them for my pet insurance.
Insurer: Pets Best
By: paul christy
So easy to submit claims
Very easy to submit claims! I was expecting a lot of back and forth, or having to push for updates, get info from my vet, etc. but it was actually so easy to do right from my phone. The claims were processed and accepted in less than a month. Very happy with the service, and now I can focus my attention all on my cat’s health.
Insurer: Spot
By: Kat
Highly Recommend Fetch!
I initially went to sign up online but needed to know if I could change the pet name attatched to the policy as we haven't named our puppy yet. I had to call in and I spoke with Nadine, who was very knowledgeable, pleasant and cohesive with the information. She answered my questions and had me signed up in no time.
Insurer: Fetch Canada
By: Heather Nunyabuzness
Medical documents not read thoroughly
Medical documents were submitted as requested along with an amendment on the notes. I did not recieve the full reimbursement due to a pre existing diagnoses according to adjuster . I had to resend the physician notes for clarification and now waiting for the case to be reviewed. Takes too long to recieve reimbursement.
Insurer: Embrace
By: Natasha Day
If only people health insurance worked…
If only people health insurance worked this fast! Submitting a claim was fast and easy. Very impressive! My claim was processed and I was reimbursed within days of the incident.
Insurer: Embrace
By: Tara Hinderliter