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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Excellent customer service
Love their customer service, answers my queries quickly and efficiently.
Insurer: MetLife
By: Joy
All my claims have been made so easy.
All my claims have been made so easy.
Insurer: MetLife
By: Denise George
We are always kept in the loop throught…
We are always kept in the loop throught Met Life emails. User friendly app.
Insurer: MetLife
By: Nancy Robles
Good customer service
The representative that helped me get a quote was knowledgeable, nice and helpful. Good customer service. Claims process was quick and easy.
Insurer: MetLife
By: JENNY COLON
Takes a while for claims to be…
Takes a while for claims to be processed.
Insurer: MetLife
By: Tira
Luna
this company is very thorough and helpful
Insurer: MetLife
By: jeaneen fenton
Grateful
I had only had the pet insurance for a few months when my puppy ingested a foreign object requiring emergency surgery. I was worried I might have to fight to get the claim paid but that was not the case. I uploaded the required documents and within 15 days, they had deposited payment into my checking account. Very impressed and have recommended to all my pet owning friends. Thank you!
Insurer: MetLife
By: Karla Duncan
Claims
Easy to submit claims and the turnaround time is fast!
Insurer: MetLife
By: ANGELA
Easy and affordable insurance
Easy and affordable insurance. Claims reimbursements are so easy and superfast.
Insurer: MetLife
By: MARIA
The process was very straight-forward…
The process was very straight-forward and easy when using MetLife insurance and processing a claim. I didn't run into any issues and my claim was processed in just 1-2 weeks. I would recommend MetLife to anyone who is looking for pet insurance for their fur babies.
Insurer: MetLife
By: Jessica Rocha