216,375+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,375 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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THE LAST REPRESENTATIVE I SPOKE TO…
THE LAST REPRESENTATIVE I SPOKE TO RESOLVED ALL MY DIFFICULTIES I HAVE BEEN HAVING FOR MONTHS SUBMITTING MY CLAIMS TO YOU ALL. I AM SO GRATEFUL TO HER FOR HER DEDICATION, DILIGENCY, PATIENCE AND WORK ETHIC. I HAVE BEEN FRUSTRATED AND SHE WAS THE ONLY ONE WHO PROVIDED A SOLUTION.
Insurer: MetLife
By: HUMMINGBIRD
The claim life cycle is too long for…
The claim life cycle is too long for review and takes way too long to make a decision and pay out a claim!
Insurer: MetLife
By: Danilo Riggio
pay claims promptly and answer their phones
customer representative was extremely patient and answered all my questions
Insurer: MetLife
By: Karen Kirk
Positive experience
Good customer service when I was confused how to submit the claim. Claim was processed quickly.
Insurer: MetLife
By: customer
It such a pleasure doing my business…
It such a pleasure doing my business with your company. Very prompt and inviting . Thank you.
Insurer: MetLife
By: Carol Hubbard
Staff
Staff, coverage and ease of claim submissions
Insurer: MetLife
By: Elizabeth
Worst customer service ever
Worst customer service ever. Do not get this insurance. There are much better options.
Insurer: MetLife
By: customer
1,2,3, easy steps for pet insurance
This was the first time we looked for pet insurance for our new little puppy Keala. Amanda was able to answer all of our questions. Her attitude towards us was amazing and positive. After our conversation, my why and I were very comfortable getting a policy for Keala. Keep up the good work. Thanks...
Insurer: Fetch Canada
By: Marc
The claim process was seamless
The claim process was seamless — I received pre-certification within minutes. My French Bull dog suffered an acute allergic reaction and had to be rushed to the ER vet. Due to the severity, he needed an overnight stay, but knowing that Embrace covered the cost was incredibly reassuring. He’s doing fine now!
Insurer: Embrace
By: Tracy Milligan
refreshingly straightforward
Wanted to take a moment to share my positive experience with MetLife Pet Insurance. I have had it for 3 years. My dog recently required surgery. MetLife claim process was easy and convenient. All claims received full reimbursement within 9-10 days of submission. The entire experience was refreshingly straightforward - submit legit claim, get paid. No friction or runaround. - Thumbs up...
Insurer: MetLife
By: Dom C