154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,046 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,329 reviews
10,791 reviews
27,484 reviews
14,162 reviews
63,005 reviews
Category with most reviews
This chart shows the distribution of review categories.
Claim process was quick and easy!
Claim process was quick and easy!
Insurer: MetLife
By: Elizabeth Markuson
Great Policy option explanations!
Customer service contacted me prior to purchase explaining some valuable information that I may have wanted to consider before the purchase!
Insurer: Prudent Pet
By: Larry Muse
Quote help
Stephanie was so helpful in giving me all the assistance I needed to make my decision easier. Thank you so much. All that and a great price as well.
Insurer: Prudent Pet
By: v_a_lichtyyahoo.com
Excellent service
My agent Aileen was very helpful and knowledgeable and answered every question I had. When I requested to finish setting up the policy with her she got back to me in a reasonable amount of time.
Insurer: Fetch
By: Hector Carpio
Buyer Beware! -Must Reapply to Increase Maximum Annual Amount!
Buyer Beware: You will not be able to increase your "Maximum Annual Limit" without reapplying for a new insurance policy (and at that point all current medical conditions will be considered pre-existing). After 14 years of consecutive annual policies with Embrace for multiple dogs, annual policies that went up in cost every single year, and never having even approached our $10,000 annual maximum, we dealt with multiple cancer diagnoses and treatments for one of our dogs. When it became clear that we would be well over $10,000 before the end of the policy year I called to increase the annual maximum and was told explicitly, for the first time, that if I ever wanted to increase the annual maximum I would have to reapply with Embrace for a new insurance policy for this dog and that their cancer would then be considered a pre-existing condition and would not be covered at all. It did not matter if it was done when we were entering a new policy year, either. And this is when I realized what Embrace was all about. I had asked when I began with Embrace if I would need a higher annual maximum and was told then, and in future years when we would adjust our policy by adding a new dog, that I was well covered with a $10,000 annual maximum. When I pushed back with this fact and the unfairness of this policy, they reminded me that I should have read the fine print located somewhere within the paperwork that states their many policies. Then they sent me a box with dog treats and toys and a card letting me know how much they appreciated our loyalty as customers and how sorry they were for our dog's illness. We ended up with $20,000 of necessary medical treatment for our dog that Embrace would not cover because it was over the annual maximum limit of $10,000. What they don't make clear outside of the fine print is that you can never increase that annual maximum amount without reapplying and having all current conditions for your pet considered "pre-existing". We later discovered that there are other pet insurance companies with no annual limits, and we so regretted all the money we paid to Embrace over the years and so wished we had gone with a different company. Dealing with Embrace on this issue was the worst insurance experience we have ever had, at the most vulnerable time of our life as pet owners.
Insurer: Embrace
By: Danielle Sutton
I’ve been paying $90 a month expecting…
I’ve been paying $90 a month expecting peace of mind for my pet’s health. Instead, I’ve received nothing but frustration. Not a single one of my claims has been approved – not even the most basic or clearly eligible expenses. Every time I submit a claim, it feels like they find some excuse to deny it. Their customer service is slow, unhelpful, and seems more interested in avoiding payouts than actually supporting pet owners. What’s the point of insurance if it never actually covers anything? I feel completely scammed. This company has taken thousands from me and given absolutely nothing in return. Save your money and avoid this company at all costs.
Insurer: Nationwide
By: Ant B
Your website is shit…
Website kept glitching and telling me it didn't go through, only to go find I got 2 confirmation emails that my application is being reviewed
Insurer: Nationwide
By: customer
Easy
Ease of underwriting and finding a plan that stays within budget. Premiums rose too high with our current plan and had to shop for another.
Insurer: Nationwide
By: Deb
Very good
Very good, some glitches , which wasn’t the fault of the representative. My second pet with Nationwide
Insurer: Nationwide
By: Fernne Good
Technical issues
There were transmission issues with a group of claims submitted w/r/t my cat Nicholas. Amanda H helped me to resolve these issues in several phone calls on June 27 and July 1, 2025. She was knowledgeable, professional, and truly went above and beyond in getting this resolved. I cannot thank Amanda H enough for the kind and thorough help she provided. She is the best!
Insurer: Fetch
By: Barbara K