154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

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Pets Best

14,149 reviews

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Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 17, 2020

Excellent customer service

Excellent customer service

Insurer: Trupanion Canada

By: Colleen

Useful
July 17, 2020

Great customer service.

I had tried to enter a code for one month of free premiums but the code wasn't being accepted. I phone and spoke to a very pleasant man whom honoured the coupon despite the 24 hour period already expired. I was also able to lower my monthly fee with his assistance.

Insurer: Trupanion Canada

By: Angela

Useful
July 17, 2020

Jules was extremely helpful over the phone.

Jules was extremely helpful over the phone. The website is also easy to navigate if you don't have time to call. Pricing is also fair

Insurer: Trupanion Canada

By: Alexa

Useful
July 17, 2020

Kathleen was very patient knowledgeable personable and gave clear instructions to resolve my concerns.

Kathleen was very patient, knowledgeable, personable and gave clear instructions to resolve my concerns. Thank you.

Insurer: Trupanion Canada

By: Charlene

Useful
July 17, 2020

Krista went above and beyond in our phone call the other day.

Krista went above and beyond in our phone call the other day. I was prepared for more of a sales conversation but we ended up talking about our pugs and it was just nice to actually talk to another pet owner and not to someone trying to ''sell' me more pet insurance.

Insurer: Trupanion Canada

By: Leisha

Useful
July 17, 2020

Monica gave me excellent customer service and answered all of my questions

Monica gave me excellent customer service and answered all of my questions

Insurer: Trupanion Canada

By: Marc

Useful
July 17, 2020

Trupanions Service for my Two Old Dogs

Now that I have my vet. directly contact Trupanion prior to my paying, the process is so much quicker and easier - just completely impressed with the service. thanks larry

Insurer: Trupanion Canada

By: E.

Useful
July 17, 2020

Highly Recommend

Our experience has been nothing but easy, even throughout COVID-19!

Insurer: Trupanion Canada

By: Sara

Useful
July 17, 2020

People I have had contact were so nice and easy to deal with!

People I have had contact were so nice and easy to deal with!

Insurer: Trupanion Canada

By: Karen

Useful
July 17, 2020

Timely and helpful

Prescription renewal

Insurer: Trupanion Canada

By: Thomas

Useful

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