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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Excellent care and customer service
When I purchased pet insurance, I never thought I would use it to the capacity that I have. My dog was admitted to the hospital and was not going to make it due to complications with his spleen and his stomach. He had surgery and is recovering well and is happy. I had no problems with my claim, there were several claims and lots of bills. I submitted my claims healthy paws had a turn around no later than two weeks I received my funds. I am very pleased that there was no hassle whatsoever. Great customer service.
Insurer: Healthy Paws
By: Excellent
Increased cost with slashed coverage! What happened?
It pains me to only give 3 stars! You guys are great. I have never had such a great experience with an insurance company. However, 3 stars because you have ridiculously priced yourselves out of the water!! The insurance used to be affordable and awesome to have! I had 6 dogs covered at one point, now I am going elsewhere due to the cost more than doubling and the coverage being reduced. There are many other companies out there, with the drastic price increase, I'm sure I am not the only customer to leave.
Insurer: Figo
By: Beth W
satisfied customer
I have had 3 pets insured by Embrace and I am satisfied with their services. My dogs are now 15 years old and one of them has developed some conditions which have required additional workup and medications. Embrace has been reliable in covering my pets claims.
Insurer: Embrace
By: Bill
Healthy Paws Pet Ins. is the best!
We've had Healthy Paws Ins. for over 10 yrs now, spanning 2 different dogs. Prior to Healthy Paws we tried two other Pet Ins. Cos., but were very unhappy with their services, payments, etc. Healthy Paws pays 90% of the Vet's bills, is hassle free, quick & easy claim submissions, and most claims were paid in under 10 days. They even paid 90% for the euthanasia for our 1st dog (God Bless her sweet little soul) when the very sad time came. All's I can say to reviewers is don't waste your time with other Pet Ins. Cos. .. be wise .. go straight to Healthy Paws. Then sit back and relax knowing your pet is well covered (and your wallet too).
Insurer: Healthy Paws
By: Orville
Healthy Paws Pet Ins. is the Best!
We've had Healthy Paws Ins. for over 10 yrs now, spanning 2 different dogs. Prior to Healthy Paws we tried two other Pet Ins. Cos., but were very unhappy with their services, payments, etc. Healthy Paws pays 90% of the Vet's bills, is hassle free, quick & easy claim submissions, and most claims were paid in under 10 days. They even paid 90% for the euthanasia for our 1st dog (God Bless her sweet little soul) when the very sad time came. Don't waste your time with other Pet Ins. Cos. .. be wise .. go to Healthy Paws. Then sit back and relax knowing your pet is well covered (and your wallet too).
Insurer: Healthy Paws
By: O.G.
Very disappointed and hard to get payed because we pay you thousands .
Very disappointed and hard to get payed because we pay you thousands .
Insurer: Trupanion Canada
By: Mark
Very efficient service always pleasantly given.
Very efficient service always, pleasantly given.
Insurer: Trupanion Canada
By: Rebecca
Very helpful customer service explained what happened to my claim
Very helpful customer service, explained what happened to my claim
Insurer: Trupanion Canada
By: Brandy
Breeder's Recommendation
What wanted to review what I could and could not expect from the policy. I also wanted to explore the optional riders to see if they might be useful to my situation. It was my perception that the service rep was impatient with my questions. It seemed more effort than it was worth, given that she did confirm my understanding to that point. I only went with your companion because I trust my breeders recommendation (Diane Elliott, Ontario, Canada) and I had already invested a significant amount of time reviewing your documents. You look like a good company and I my breeder's recommendation proves correct. Cheers.
Insurer: Trupanion Canada
By: Chris
Happy Bostie Owner
You guys are always so supportive and there when we need you. Thank you!
Insurer: Trupanion Canada
By: Rachelle