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I am very disappointed in Trupanion.
I am very disappointed in Trupanion. We have filed 2 claims and neither were covered for my 1 year old puppy. We are struggling to decide to continue or dump the insurance and put our money away. I am particularily disappointed in a denial of claim for an ear infection that was caused by swimming and NOT a previous condition
Insurer: Trupanion
By: Marjorie
I feel that the process is very straight forward and the coverage is perfect for what I need.
I feel that the process is very straight forward, and the coverage is perfect for what I need. I recommend getting a policy the day you bring your puppy home.
Insurer: Trupanion
By: Jamie
Excellent Customer Care
I have always had a positive experience with claim filing and reimbursement. Excellent customer service that always puts the owner's ability to pay for animal care first.
Insurer: Trupanion
By: Michelle
I have had Trupanion for over a decade.
I have had Trupanion for over a decade. Thanks to them, I have never NOR WILL ever have to make decisions about the health of my boys based on finances. You cannot put a price on that peace of mind.
Insurer: Trupanion
By: Robert
LOVE except unfair loopholes
I have nothing but love for TP, except some of the BS ''pre-existing condition' stuff that you pull is skeevy and incorrect.
Insurer: Trupanion
By: Sarah
I like the idea of having insurance for my pet.
I like the idea of having insurance for my pet.
Insurer: Trupanion
By: Donna
Direct and fast process
I submitted some paperwork I was unsure of and it qualified. Thanks!
Insurer: Trupanion
By: William
Excellent experience
I was extremely pleased with my experience. I submitted my claim and received an immediate reply. My claim was approved and within a couple of days the reimbursement was deposited directly into my bank account. It couldn't have gone more smoothly. Thank you!
Insurer: Trupanion
By: Cynthia