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Pet parents across the U.S. and Canada have left over 216,984 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Alice provided prompt and accurate service and advice to me.
Alice provided prompt and accurate service and advice to me.
Insurer: Trupanion
By: JEFF
Great insurance for pets
Fast payment and very good customer service
Insurer: Trupanion
By: Anne
Love Our Trupanion Pet Insurance
Excellent value, easy to submit claims online, and reimbursement is prompt. Wish they would allow "pre-existing conditions" to be covered when insurance coverage is expanded from conventional treatment to massage/acupuncture. Otherwise I am very happy with Trupanion!
Insurer: Trupanion
By: Candace
Why do you not cover exams?
I have always had good experiences with the insurance, but what I don't understand is that you do not cover any exam fees, even when it is related to an injury or illness. That is my only complaint.
Insurer: Trupanion
By: Brenda
Recurring Claims Almost File Themselves.
Filing a recurring claim is almost no work at all. It's more work to scan our pet's receipts than it is to file the paperwork with Trupanion.
Insurer: Trupanion
By: michael
Everyone has always been very helpful.
Everyone has always been very helpful.
Insurer: Trupanion
By: Joyce
To whom it may concern I want to express the deepest gratitude for everyone who rushed through this process.
To whom it may concern, I want to express the deepest gratitude for everyone who rushed through this process. You all saved my dog. I will be 100% recommending trupanion to all my pet owning friends and will forever have them for my animals. Also, I would like to submit the highest of compliments to Ahravia Ha'mim. She was the Member Experience Specialist who handled my call. She was kind, when I needed it. Patient with me in my stress and worries. She explained, repeated herself without being frustrated and showed genuine concern for my dog after he was attacked. She got through my shock and help acted more than professional. I can't speak highly enough about how much her assistance and humanity means to my family. If your other employees are anything like her, than you have AMAZING people. Thank you again, we can't express the depth of our gratitude.
Insurer: Trupanion
By: Christie
Speedy response!
I was so concerned about how to pay my bills after paying for Earl's emergency surgery. I also thought it would be a while because this was his first claim. However, the claim was accepted one day after I filed and the money deposited into my account the next day! I have posted my gratitude on Facebook and instagram, I hope this bring more light on pet insurance!
Insurer: Trupanion
By: Sheila