154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,473 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,347 reviews

4.9
Healthy Paws

10,809 reviews

4.9
Fetch

27,512 reviews

4.9
Pets Best

14,179 reviews

4.9
Trupanion

63,031 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified August 18, 2020

Very fast and reimbursed 100% what they…

Very fast and reimbursed 100% what they said they would.

Insurer: Spot

By: Bonnie Mcdaniel

August 18, 2020

A long-time, very satisfied consumer

In 2009, we moved from a company we had used for many years because we were so dissatisfied with the knit-picking of claims and the meager reimbursements. Over the last 11 years we have had 3 dogs and 2 cats insured with Pets Best and couldn't be more satisfied. Two of our pets had long, chronic conditions and Pets Best was always there for them up to the point of maxing out their benefits, which we did in a few categories. There have been minimal requests for additional medical records — often a very time-consuming delay — and although payments have slowed considerably in recent months, at least the reimbursements eventually materialized. I have recommended Pets Best to many of my pet-owning friends. A word of caution — as the pet ages, premiums do get very expensive. I wish the animal's overall health record was considered along with the age factor in setting these premiums.

Insurer: Pets Best

By: Suzanne Mitchell

Verified August 18, 2020

Do not waste your money

Out of 2 claims both were disqualified . I have paid them more than I paid the Vet for my dogs surgery.

Insurer: Trupanion Canada

By: Ken

Useful
August 18, 2020

Not as good as I thought it was going to be

It was easy filing the claim and got approved right away but now it's been 2 weeks and still no reimbursement

Insurer: Pets Best

By: Jade

Useful
Verified August 18, 2020

Quick and easy

The claim process was pretty quick and easy. Got the reimbursement in about a week. I hope I don’t have to use the claims very often, but I am glad to know it’s there for me in case anything happens

Insurer: Spot

By: Zach Gassman

Verified August 18, 2020

Great customer service.

Great customer service.

Insurer: Spot

By: Christina VanTuyle

August 18, 2020

Best. Insurance. Ever.

After researching numerous pet insurance companies, I found that Healthy Paws was the best fit for our furry family. It was very easy to sign up and even easier to navigate their app. Within 2 months of adopting Duncan, he needed knee surgery. I submitted all of his vet receipts and within the month I had a reimbursement of 90% direct deposited into my bank account. If it wasn't for the awseome coverage offered from Healthy Paws, I would be 2 grand in the hole. Don't hesitate when it comes to pet insurance...Don't hesitate in choosing Healthy Paws.

Insurer: Healthy Paws

By: Daria

Useful
August 18, 2020

My first claims experience

I had my first experience making a claim for my cat Treasure. The claims were as expected and processed quickly. I have the claim form in my file with my vet so they can send it in for me. Thank you.

Insurer: Spot Canada

By: Jacqueline

Useful
August 18, 2020

SPOT review...

We have been choosing insurance for our toy poodle Rosie for a very long time. We decided to choose the insurance company SPOT. Compared to other insurances, this company is better andalso cheaper; has a 90% coverage: accidents, illnesses and plus the health of the puppy. We have already had two complaints about our visits to veterenary clinic and insurance covered it, we are absolutely delighted. The claims were reviewed and reimbursed in a short time! We are very glad that we have chosen this insurance!

Insurer: Spot Canada

By: Guzel

Useful
August 18, 2020

Thank you for being such a great asset...

Thank you for being such a great asset to pet owners. The service is timely and the follow through is wonderful. If you have questions the staff is easily accessible. The payments are direct deposited and go right into my bank account. I highly recommend this company. Again, thank you for serving us.

Insurer: Spot Canada

By: Jeffrey

Useful

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