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Easy and quick
Submitting a claim was easy and response was quick
Insurer: MetLife
By: Tammy
My dog
My dog, Zainah has been through a traumatic surgery. Pumpkin has been with me all the way--she is recovering now. Not only have they been there financially, but also emotionally. Each person with whom I have spoken has been so caring and supportive. My only frustration has been that check take a long time to come---I would so appreciate if this could be expeditated. I have already recommended Pumpkin to many people. And now the hospital who did the surgery has Pumkin on their referral list.
Insurer: Pumpkin
By: Claudia Crawford
Jorgees health care
Pets plus us have been fantastic to date in helping me pay for Jorgee's medical expenses. They’ve covered a huge chunk of his expenses without question, including multiple blood tests and lab work, a CT scan, vet exams and a consultation and surgery with an internal medicine specialist. His expenses have been in excess of $8000.00 and I would have had a lot of trouble paying for this on my own. I’ve received back over $7200.00 reimbursement so far and I’m really happy I chose to insure him with Pets plus us. It’s such a nice feeling to know that whatever comes up in the future, Jorgee will get the vet care he needs and I won’t have to make a choice based on whether I can afford it or not. I’m able to budget the insurance payments and know he’ll be taken care of. Thank you Pets Plus Us!
Insurer: Pets Plus Us
By: Lianne
Amazing customer service
Amazing customer service, quick turnaround of claim payments, never had an issue!
Insurer: MetLife
By: customer
Taking care of my fur family, thank you Metlife
This is the best experience with an insurance company I have had.
Insurer: MetLife
By: Bree Pete
never received a verification code.
never received a verification code.
Insurer: Embrace
By: Kath
Experience on filing claim
We have 2 mixed terrier puppies Bandit turned 1 year in October and Tulip will be 1 year in July. MetLife answered any questions when it came filing a claim and how long a process would take. Claims were processed very quickly and deposited right to our account. Would rececommend MetLife Pet Insurance to anyone wanting insurance for their pet
Insurer: MetLife
By: Sandra Hebert
No submittal and reimbursement of…
No submittal and reimbursement of expenses. Everything handled via the pet hospital and insurance.
Insurer: Trupanion
By: Kevin
Satisfied customer
Excellent customer service and ease of submitting a claim. I only wish prescription food had better coverage.
Insurer: Trupanion
By: Extremely satified Customer