154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 12, 2020

Grateful

When Leo was diagnosed with Leptospirosis and Acute Kidney Failure we were quickly able to call HP and ask if his dialysis would be covered. The help line was so amazingly quick and caring. They helped us remove the financial burden and focus on our puppies health.

Insurer: Healthy Paws

By: Joe

Useful
August 12, 2020

Pet Best has exceeded my expectations…

Pet Best has exceeded my expectations of dog health insurance. We got a new puppy and this was our first time signing up for insurance. Our puppy ended up having a number of health issues. Having insurance literally saved his life and enabled us to give him the care he needed. Today he is very healthy! I was shocked at how much Pets Best reimbursed and how easy it was. I will never get a dog without pets best insurance.

Insurer: Pets Best

By: Melissa Rosenthal

August 12, 2020

Claims take FOREVER!!!!!!!!!!!!!!!!!!!!!!!!!!!

Purchased insurance in May, just paid for my second premium which they happily take immediately on the day it’s due. However I’m going on week 4 of waiting for my $1,500 in claims to be paid🤬🤬 and that’s all I’m going to say about that. The vet pay direct, is unacceptable as my vet is saying well Petsbest is saying 30 days for them to get paid back for services and they can’t wait for that so they will need payment from us NOW. I need my money back!!! Ugh!!!!

Insurer: Pets Best

By: One irritated dog mom

Verified August 12, 2020

Leptospirosis - Dialysis

When Leo was diagnosed with Leptospirosis and Acute Kidney Failure we were quickly able to call HP and ask if his dialysis would be covered. The help line was so amazingly quick and caring. They helped us remove the financial burden and focus on our puppies health.

Insurer: Healthy Paws

By: Joseph Sherlock

August 12, 2020

Wonderful, quick reimbursements

We have two bloodhounds and a German shepherd! We invested in insurance for all three!! Healthy Paws has given us the opportunity to provide them with the best health care without hesitation! Filing a claim took me less then five minutes and reimbursements were received within 10 days!!! (Even with COVID) I can confidently recommend, and do, Healthy Paws to all who have fur babies!

Insurer: Healthy Paws

By: Brooke

Useful
Verified August 12, 2020

Peace of mind

I feel much better that Jolie is covered

Insurer: Spot

By: Bobbi Davis

Verified August 12, 2020

Hugh premium increase after first year with

Very disappointed! After the first year of using Trupanion, and without any claims, they email to say the monthly premium will be increasing by $22! $240 a year. If I want to keep my monthly payments the same then the deductible will have to increase by $150. Totally unacceptable.

Insurer: Trupanion Canada

By: Lu

Useful
August 12, 2020

Best experience, I wish all insurances worked this way!

I love the way the online experience works. Just take a picture of your invoice and submit! For our dogs surgery we had to call customer service to make sure we would be covered. The representative was very thorough and answered all our questions. Surgery happened and within 2 weeks we had our check in the mail and a sweet follow up email asking how our dog was doing! I truly wish all insurance companies worked this well!

Insurer: Healthy Paws

By: Jessica

Useful
August 12, 2020

The best of the best

I have been doing business with you folks for 15 years, two Giant Schnauzers. You folks are the best of the best. I'am 75 years old, my current Giant will get me into my 80's. When he is gone I might get another just knowing you folks got my back.

Insurer: AKC

By: Luman

Useful
August 12, 2020

Never had a bad experience

I have no suggestions. The representative I had the pleasure of speaking to was well informed and answered all of my questions quickly. I have never had a bad experience with any of your customer service representatives.

Insurer: AKC

By: Robert

Useful

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