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I have always had excellent service.
I have always had excellent service.
Insurer: Trupanion Canada
By: Liane
I have been working with Trupanion for years and recommend it to my clients.
I have been working with Trupanion for years and recommend it to my clients.
Insurer: Trupanion Canada
By: Janis
Claim experience
It was our first claim and I found it was processed in a timely manner. There was ample electronic communication once claim was submitted and while it was being processed.
Insurer: Trupanion Canada
By: Lori
My great experience with Trupanion.
My vet forwarded my claim to Trupanion and it was approved and payment made to me within a week. I could not ask for better service. There is no fuss and excellent service with pleasant associates to talk to if the need occurs.
Insurer: Trupanion Canada
By: Linda
Pour l'excellent service professionnel et très courtois.
Pour l'excellent service professionnel et très courtois. Merci.
Insurer: Trupanion Canada
By: Johanne
Worth it
Probably not the fault of Trupanion but my vet said it was being "glitchy" that day, so they submitted it twice. The first notification I received was the refusal, which said "not covered." I had to log in to find out it was a duplicate. Then the real claim took quite a while to get processed, usually it's much faster. Still glad we have Trupanion, though.
Insurer: Trupanion Canada
By: Krista
So far I have had nothing but positive interactions with Trupanion.
So far I have had nothing but positive interactions with Trupanion. Every time I have called the person on the phone was helpful, knowledgeable and sympathetic.
Insurer: Trupanion Canada
By: Moira
Excellent service
Submitting claim is very easy and response is received within 48 hours.
Insurer: Trupanion Canada
By: Ron
Great service !
The lady I spoke with was so helpful . She answered all my questions. It was a pleasure speaking with her . And signing up was easy ! Thank you
Insurer: Trupanion Canada
By: Pasqua
The service thus far has been good.
The service thus far has been good. We haven't had to use it yet so we have no knowledge as to how the service is when dealing with a claim. The premiums are a little pricey, hopefully worth it if we need it.
Insurer: Trupanion Canada
By: