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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Helpful and friendly
They were very good at communicating. They initially denied the claim. I contacted both our regular vet and the vet at the University vet school and they both sent letters. After that the claim was approved and paid quickly. Everyone I spoke to or communicated with was very friendly and helpful.
Insurer: Embrace
By: Lisa Lambrecht
I submitted a document within eight hours had the claim approved reimbursement was in my bank in forty eight hours
Submitted claim and the turn
Insurer: Embrace
By: Ralph White
Did well contrasting competitors.
Did well contrasting competitors. It is complicated and amazing how each insurance product includes or excludes items. As terrible as accidents are, the failure of all the insurance products to me is coverage for wellness. Most do have a wellness policy, but if you do the math then it is really just prepaying to loose money, break even, or maybe save $50 a year.
Insurer: Pumpkin
By: Philip Stoke
Embrace raised their price 33% this…
Embrace raised their price 33% this month without any change in benefits. This is unconscionable! We have discontinued using their service
Insurer: Embrace
By: Jack Dawson
Not too impressed on coverage
Not too impressed on coverage. I went with embrace because they have an option for alternative medicine. But I **FEEL** Like they are always trying to avoid reimbursing for any of our vet costs. Seems more like a waste of money …..
Insurer: Embrace
By: Belinda Greenstein
Embrace SETS the STANDARD. They're simply fantastic.
Embrace has always been the example of quick, courteous, personalized and professional service. I just love them. I feel as if it truly matters to them that I am not only a client of theirs but that I am a satisfied client. It seems like I am dealing with family members (the ones I really like! :)
Insurer: Embrace
By: RFinch
Claim Processed Quickly
Our claim was processed quickly and we received our reimbursement in a timely manner. Everyone should get pet insurance as soon as they acquire a pet. We have had other pet insurance but we chose Embrace this time due to their affiliation with USAA.
Insurer: Embrace
By: Borkert Family
Claim process
Claim process: easy to submit, seamless process and reimbursement deposited in my account within a week
Insurer: Spot
By: Anne Tavendale
Very helpful and responsive.
Very helpful and responsive.
Insurer: Spot
By: Marc Rittberg
Easy claim submission process
Seems easy too submit…This review will go to 5️⃣ stars if the coverage is as good as advertised in the policy. Thanks!
Insurer: Embrace
By: StarchMD