154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 10, 2025

I am always worried with insurance…

I am always worried with insurance companies but so far embrace has been great at covering our claims. Very fair and If I get another pet I will add to the policy

Insurer: Embrace

By: Brittany Notman

July 10, 2025

They will force you out when your pet is old - beware

I signed up when my dog was a puppy 13 years ago. Premiums have increased steadily even though she has been relatively healthy. Now that she turned 13, they are effectively forcing me off coverage by increasing the premium to $4,000 for a $1K deductible and $10K limit. If I reduce the limit to $2K, my premium would only drop to $2K. With a $1K deductible, that means I'd have to pay $2K to get $2K * 90% coverage only if I encounter $3K in costs. I've already opted out of rX and exam fees. I started coverage as a puppy to be able to have coverage throughout her life. To have paid them sizeable premiums for 12 years and to be forced out now that she is old is REALLY upsetting. Their claims process is smooth and easy and I have recommended them to many over the years, but right now I feel like they are just like every other cold-hearted insurance company.

Insurer: Embrace

By: Cathy Peck

Verified July 10, 2025

Just signed up 2 dogs Bird and Stella

I work for Markel, and am an agent for equine. I enjoyed this process. The only issue and I sent an email, I could not see the account for the second pet I added, Stella.

Insurer: Prudent Pet

By: Mary Phelps

Verified July 10, 2025

I don’t even think I have service yet

I don’t even think I have service yet. I already paid about a week ago. I received an email saying I still don’t have coverage.

Insurer: Nationwide

By: customer

Verified July 10, 2025

Prudent processed my claim quickly with…

Prudent processed my claim quickly with minimal fuss.

Insurer: Prudent Pet

By: tmackaytorys.com

July 10, 2025

Great service and response, customer friendly webpage.

Customer friendly webpage; easy to navigate. Easy to make a claim, quickly provide assistance, and reimbursement/coverage occurs in no time.

Insurer: Embrace

By: Cyn

July 10, 2025

Incredible company. Highly recommend!

I’ve never had a single issue with this company. They have always promptly and accurately reimbursed me for all of my claims throughout the years. I would highly recommend this insurance company to anyone.

Insurer: Embrace

By: F Marino

Verified July 10, 2025

It’s straight to the point on the app…

It’s straight to the point on the app itself and they do cover a lot well of course I have 80% but it’s true to that number. And if you ever have any questions, you can actually speak to an actual person whether you call or whether you do it through their chatting on the app. But they’re very attentive and Quick to respond.

Insurer: MetLife

By: AB

July 10, 2025

Very user friendly and speedy results

Very user friendly and speedy results. The only thing I would change is to have a system in which the insurance and veterinary offices could talk to each other directly instead of having the pet owner do the legwork after the fact for a reimbursement, although I know that's not necessarily Embrace's fault but an industry standard (AKA industry minimum).

Insurer: Embrace

By: Jake Retz

Verified July 10, 2025

Very responsive on claims.

Very responsive on claims.

Insurer: Pumpkin

By: Karen

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