210,301+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 210,301 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

210,301 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,758 reviews

4.9
Healthy Paws

11,030 reviews

4.9
Fetch

5,329 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,891 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

October 24, 2019

Lily doing great

Lily visit to the vet for stage 2 periodontists was excellent. However, 3 teeth had to be extracted. I am thrilled with my pet insurance; it paid the the bulk of this expense procedure. I am guessing that I have had VPI insurance for almost 15 years!!

Insurer: Nationwide

By: Deborah

Useful
October 24, 2019

Frustrated that after 12 years of using this insurance they are now delaying payments for no reason.

Suddenly after 12 years of great service they are putting things in underwriting and holding off payments for no reason. It’s very frustrating.I have always recommended this company to friends but right now I’m hesitant to do that.

Insurer: Nationwide

By: Shearer

Useful
October 24, 2019

Misleading exclusions, bad communication

Trupanion miscommunicated (or perhaps downright lied) about preexisting condition exclusions, so now that I am leaving them I have much fewer options for my older pets, and I have paid plenty of premiums to them and never gotten a dime in coverage. (Which I understand is sometimes how insurance works if you don't need it, but we did and they failed, miserably.) Feb 2018: I move to Canada from the US. My prior pet insurance company doesn't exist here. But Trupanion does! I sign up. My pets have no huge issues, though one has had a tooth extracted for periodontal disease. Aug. 2018: That same pet needs more extractions. I call Trupanion, trying to budget for whether/when to do it at the vet. They tell me he's actually fine, his teeth are not excluded! Pleasantly surprised, I go ahead with the procedure. A month or so later: LOL no. Claim denied in full. Reason? Pre-existing periodontal disease. I call Trupanion and express significant displeasure. They explain, in excruciating condescending detail, how pre-existing condition exclusions work. I tell them I know this but I asked them beforehand so I could budget and they told me we were fine. I ask something about the wording of the vet record that has the prior condition on it, and they ask if I've engaged in medical fraud. (I haven't, I've told them all prior vets, I'm just sick of their jargon.) Sooo that's fun. I calm down and decide to stay with them. I understand why the exclusion was applied, it just wasn't communication well, and like I guess they have to be on guard against fraud or whatever. A year later, my cat who never had periodontal disease previously prior shows signs of it and needs extractions. I go ahead with them, confident that he, at least, is covered. HIS CLAIM IS DENIED. REASON? HE HAD TARTAR ON HIS TEETH ONCE PREVIOUSLY. TARTAR. T. A. R. T. A. R. I sign up with a local Ontario pet insurance association as soon as I can and cancel Trupanion. I inform them as to why several days beforehand and get no response (I basically tell them to hold the legalese, I understand they have the legal right to do what they did but they are terrible at what they do and I will be canceling... I guess if they can't come back at you with legalese they don't see a point in responding). Anyway, buy at your own risk. Good thing I can have tartar on my teeth and still get dental coverage. I shudder to think what this company does when your pet is actually sick.

Insurer: Trupanion

By: Dubious Millennial

October 24, 2019

For 10 plus years, you’ve come through. Thank you.

I’m so appreciative of the ease and professionalism Nationwide conducts themselves. In last 10 years you’ve allowed us to prolong the lives of 2 of our dogs (family members). Thank you so much.

Insurer: Nationwide

By: Barry

Useful
October 24, 2019

This is the best thing i've ever done, it allows me financially to give my dog everything she needs!

I've had this policy for over 4 years and I've never had an issue at all. Everything has been great!!!!

Insurer: Nationwide

By: Jamie

Useful
October 24, 2019

the process was easy and fast

as stated above the process was fast and easy

Insurer: Nationwide

By: Kathryn

Useful
Verified October 24, 2019

I love that I can submit claims via an…

I love that I can submit claims via an app, so convenient . Also customer service has ak ate been wonderful!

Insurer: ASPCA

By: Laura Williams

October 24, 2019

Nationwide is the best

Nationwide is the best. Having this insurance has taken away any worries I may have about keeping Abby well. The customer service representatives are always courteous.

Insurer: Nationwide

By: Janice

Useful
October 24, 2019

I've found surprisingly easy-to-file insurance with unexpected quick processing after sending in my itemized bills.

Once I figured out how to navigate "the cloud" and got my account set up, it was very easy to file claims. They were processed within days. I worked with dental insurance for 28 years. Lemme tell you, pet insurance is soooo much easier than people insurance!

Insurer: Figo

By: Teresa

Useful
October 24, 2019

Nationwide comes thru in time of need

Nationwide gives us a peace of mind that anything that may come up with our dog Blu they will be there to help make sure he gets the treatment he would need. They have been faithful in keeping with covering the 90% in any treatment Blu has needed including emergency surgery!

Insurer: Nationwide

By: Mary

Useful

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