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Pet parents across the U.S. and Canada have left over 210,301 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Trupanion your the best and I let everyone know what a caring company you are and recommend you to everyone
Another surgery, another ordeal with my little yorkie. But what makes it easier to handle is the caring people at trupanion. I truly believe you care about us and our pets. Thank You.
Insurer: Trupanion
By: Diane
Thank God I have insurance for my dogs.
My 9 year old Boxer would not be alive without VPI-Nationwide. Four malignant tumors, four surgeries, minimal bills - and fantastic pet oriented, dog loving support! Thanks!!
Insurer: Nationwide
By: Robert
When you have insurance you have more options.
Great service
Insurer: ASPCA
By: Misty
Better than my health insurance and easier processing of claims!
A+++ Wouldn't go without it. So easy to file a claim with them. Excellent coverage
Insurer: Nationwide
By: Gretchen
Excellent service
My dog recently had surgery for a shoulder injury. I was nervous because it was a very costly procedure done in a different state than where I live. Embrace was in contact with the vet and processed and paid the claims promptly and efficiently. I am grateful for Embrace.
Insurer: Embrace
By: Donna
Having pet insurance has saved us from having to make the decision between pet healthcare and groceries.
When a unexpected injury or illness happens with a pet it can get spendy quickly. Having our policy helped us with end of life care for one dog, and health maintenance on our other dogs. With pet insurance we feel more flexibility to bring the dog to the vet for little things before they become big things.
Insurer: ASPCA
By: Charissa
I recommend Nationwide Pet
Nationwide was there when we needed it I would definitely recommend!
Insurer: Nationwide
By: Wendy
Thank god I bought this insurance with Healthy Paws
Easy to file claims. They respond and pay right away.
Insurer: Healthy Paws
By: Carolynn
Misleading exclusions and bad communication
Trupanion miscommunicated (or perhaps downright lied) about preexisting condition exclusions, so now that I am leaving them I have much fewer options for my older pets, and I have paid plenty of premiums to them and never gotten a dime in coverage. (Which I understand is sometimes how insurance works if you don't need it, but we did and they failed, miserably.) Feb 2018: I move to Canada from the US. My prior pet insurance company doesn't exist here. But Trupanion does! I sign up. My pets have no huge issues, though one has had a tooth extracted for periodontal disease. Aug. 2018: That same pet needs more extractions. I call Trupanion, trying to budget for whether/when to do it at the vet. They tell me he's actually fine, his teeth are not excluded! Pleasantly surprised, I go ahead with the procedure. A month or so later: LOL no. Claim denied in full. Reason? Pre-existing periodontal disease. I call Trupanion and express significant displeasure. They explain, in excruciating condescending detail, how pre-existing condition exclusions work. I tell them I know this but I asked them beforehand so I could budget and they told me we were fine. I ask something about the wording of the vet record that has the prior condition on it, and they ask if I've engaged in medical fraud. (I haven't, I've told them all prior vets, I'm just sick of their jargon.) Sooo that's fun. I calm down and decide to stay with them. I understand why the exclusion was applied, it just wasn't communication well, and like I guess they have to be on guard against fraud or whatever. A year later, my cat who never had periodontal disease previously prior shows signs of it and needs extractions. I go ahead with them, confident that he, at least, is covered. HIS CLAIM IS DENIED. REASON? HE HAD TARTAR ON HIS TEETH ONCE PREVIOUSLY. TARTAR. T. A. R. T. A. R. I sign up with a local Ontario pet insurance association as soon as I can and cancel Trupanion. I inform them as to why several days beforehand and get no response (I basically tell them to hold the legalese, I understand they have the legal right to do what they did but they are terrible at what they do and I will be canceling... I guess if they can't come back at you with legalese they don't see a point in responding). Anyway, buy at your own risk. Good thing I can have tartar on my teeth and still get dental coverage. I shudder to think what this company does when your pet is actually sick.
Insurer: Trupanion Canada
By: Sarah
Everything about his care and claim process went smoothly and quick! I am very happy!
I would recommend Nationwide Ins for your pet. I am Extremely thankful with their quick process of claims
Insurer: Nationwide
By: Connie