217,411+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,411 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Customer service was great.
Customer service was great. However, I do think the cost of this insurance is kind of pricey. That is why I only rated it an 8.
Insurer: Trupanion
By: Dawn
Customer service is awesome.
Customer service is awesome. Submitting claim was easy. Now I sit back and wait. :)
Insurer: Trupanion
By: Michelle
because your always so helpful and caring
because your always so helpful and caring
Insurer: Trupanion
By: Mitchell
Because she was very helpful thoughtful friendly and listened to me.
Because she was very helpful, thoughtful, friendly and listened to me... I'm grateful for having this insurance for our dog, who is in remission for 2 year cancer free now.., so thank y'all!!
Insurer: Trupanion
By: Kym
because customer service was very helpful
because customer service was very helpful
Insurer: Trupanion
By: Shauna
at first the customer service got my policy completely wrong but later on victoria helped me find my policy number and said she will stay with me no matter how long it takes.
at first the customer service got my policy completely wrong but later on victoria helped me find my policy number and said she will stay with me no matter how long it takes. Thanks victoria!
Insurer: Trupanion
By: Kaiqiao
A Godsend
I am so grateful for the coverage you provided for my dog's recent emergency back surgery. He required immediate surgical intervention to prevent paralysis and perhaps worse. The anguish of having a beloved family member face a potentially life-threatening illness is compounded to an almost unendurable degree when one cannot afford the medical help required. Trupanion providing 90% coverage of my dog's medical needs was a tremendous blessing, which enabled me to provide him with the best medical care available and prevented the huge burden of debt I have incurred with other precious pets for whom I did not have insurance. A sincere thank you to you, Trupanion, for providing so much coverage for this emergency. You were a true Godsend to both my dog and to me!
Insurer: Trupanion
By: Abby
Figo Pet Insurance
Figo offers pet insurance at a reasonable rate and they are prompt to process claims.
Insurer: Figo
By: Customer
Well worth the money!
Although we have had dogs at various times in our lives, we hadn't had one for several years when I decided to get Oliver. We had never had pet insurance on any of our dogs before so we didn't get it on Oliver at first. However, Oliver had a few health issues in the first year of his life and we decided perhaps we should get insurance. He has since had one surgery and is prone to stones in his urinary tract. ASPCA has paid as promised and that is important. The only issue I had with them early on was when a claim was denied that I thought should have been paid. When I called the company to ask why, they explained their rationale but also told me that I could file an appeal which I did. I got additional information from my vet and after they reviewed the new information the claim was approved. I felt they were fair and open to reviewing their original decision. I also learned that I needed to be sure I submitted as much detail as I could. I am very pleased with the company, their service and the friendliness of their customer service. It is definitely well worth the money.
Insurer: ASPCA
By: Barbara
EXCELLENT COMPANY
It SEEMS this pet insurance is expensive, but I don't agree. My doggie (Charlie) is covered for anything he needs. I feel the cost is totally worth it!! I have had ZERO issue with this company (Embrace Pet Insurance). Customer service is very helpful and friendly! The claims process, whether it is for wellness or illness, is super fast and easy to submit claims! The claims are paid quickly and I have the full insurance. I am so happy to have Embrace Pet Insurance! I have submitted claims 3 times (2 for wellness and 1 for illness) and it was taken care of in a very timely manner. I have ZERO complaints and I feel very secure and happy knowing a member of my family is well taken care of in the even of....well...anything when it comes to my doggies health and wellness. I am a licensed insurance agent for people insurance so I am a real person. I highly recommend this insurance for anyone who has a fur child! Thank You Embrace!!
Insurer: Embrace
By: Berth