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This company is so much easier and…
This company is so much easier and nicer to deal with. After having my last insurance deny me paying for the wellness visit costs that I paid the insurance for for a whole year, I love this company.
Insurer: Pets Best
By: Anita Tillotson
very happy with the quick turn around…
very happy with the quick turn around with my claims
Insurer: Embrace
By: Kelly Pelfrey
NO PAYMENTS ..I SUBMITTE MANY CLAIMS, ALL REJECTE
I AM SORRY I PAI 6 MONTHS OF PREMIUMS & NOTHING PAI TO ME! SAVE YOUR MONEY OR GET ANOTHER COMPANY! PROMISES FOR CLAIM FORMS GAVE NOTHING !
Insurer: Spot
By: karen
Contacts
The contacts knew their information and were friendly and very professional. Great company to deal with. Keeps their word.
Insurer: Pumpkin
By: Sheila Housley
Easy claims process & great service
Our cat developed cancer and Embrace covered us fully every step of the way, with no pushback, no claims denied and no hassle. Claims have all been processed quickly and in full, sometimes the same day or next day. We have been very happy with Embrace.
Insurer: Embrace
By: Jim Hohl
They don't cover anything
They don't cover anything. If you want coverage for anything that you would actually need insurance for, you have to get it as an add on. Definitely a huge waste of money. Switching over to Banfield asap.
Insurer: ASPCA
By: Sajjad Ali
Absolutely THE worst
Absolutely THE worst. We have been loyal customers for over 9 years. I have paid over $6000 in premiums. Never missed a payment. Always on time. Even after our monthly payments have tripled, I stayed. I have gotten ONE claim back for $46. That is it. When I signed up in 2015, they had a program where your deductible decreased if you didn't have any claims. Mine was down to $100. They have now decided to just get rid of that. NO notice. No email. No letter. No common courtesy. Nothing. There was no compensation. No trade off benefit. Just a "oh well" from them. We stayed and paid the increased premiums because of this benefit and they stripped us of it for no reason and no notice. Absolutely horrible company.
Insurer: Embrace
By: Julie Reiz
Helpful and transparent
I purchased Pumpkin pet insurance at the beginning of 2024. Their pricing was transparent and it was very easy to submit claims. My dog ran into some very unexpected health issues and ultimately passed away due to the issues. Pumpkin staff was kind, compassionate, and helpful in providing information about cancelling the insurance plan. Without being asked, they shared that insurance can be used to cover euthanasia and cremation costs. Pumpkin sent condolence emails and a memorial item in remembrance of my dog. I will absolutely use Pumpkin in the future when I am ready for another pet.
Insurer: Pumpkin
By: customer