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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Claim processing time
Claim processing time, money reimbursing time and customer service - everything was very good
Insurer: Pumpkin
By: Lavanya.S
Pumpkin is great
Pumpkin is great! Timely, available, and helpful. I highly recommend Pumpkin!
Insurer: Pumpkin
By: Sharon
Very fast claim service.
Very fast claim service.
Insurer: Pumpkin
By: David Dearie
Working with Pumpkin was easy
Working with Pumpkin was easy. The website is user friendly and making a claim was easy. I got paid very quick as well.
Insurer: Pumpkin
By: Donnalyn
I appreciate the fast settlement of my…
I appreciate the fast settlement of my claim. Thank you!
Insurer: Pets Best
By: Judy Zuberbuhler
Responsive and knowledgeable on the phone. Website was not great
Had issues with website. Had to call and they were great.
Insurer: Trupanion
By: John
Easy to use app to file claims
Easy to use app to file claims. Fast refunds!
Insurer: Pumpkin
By: Patricia A Stricker
The processing of my claim was faster than expected.
The processing of my claims was faster on these 2 claims then previous ones, which I thank you.
Insurer: Pets Best
By: James
respnse time
i feel the response time for my claims is good.
Insurer: Pumpkin
By: David
We were faced with a second CCL repair
We were faced with a second CCL repair, on top of a high bill and extreme worry about our pittie having to face surgery. A big relief came when the vet office staff asked us of me have Trupanion. Once they knew, all the extra worry about how to manage the bill, just disappeared. When we adopted Hazel, CPR rescue signed us up for Trupanion, it was the absolute best decision we ever had made for the care of our furbaby. We can now concentrate on Hazel's recovery, without the stress of cost. Thank you so much, you guys are great!!!
Insurer: Trupanion
By: Judith